Table of Contents
Advertisement
STEP 8
Washcare Tips:
MY MACHINE MAKES A
Before washing:
NOISE OR VIBRATES IN A
SPIN PROGRAMME.
● Do not overload the machine
(maximum load 5.5kg).
In addition to reducing the
quality of the wash, this may also
Check all loose items, such as
damage your laundry and the
coins, have been removed
machine.
● We strongly recommend that you
from the laundry.
do not wash underwired bras in
this machine. Should the wires
become detached it could cause
Have both transit bolts been
damage to your clothes and the
removed from the machine?
machine. If the washcare label
states that the bra is machine
✓
washable, then we advise placing
Has the polystyrene
it in a sealed pillow case or a
similar washbag.
block been
● Do not use the machine if the
removed from
item to be washed does not have
underneath the
a wash label.
machine?
Before washing laundry we
✓
recommend that you do the
following:
● Pre-treat awkward stains with
Have you adjusted the feet to
washable treatments.
stabilise the machine?
Do not wash any items that have
previously been treated with
solvents.
● Close zips, fasten belts, tie strings
See STEP 2: Installation
and close press studs to prevent
tangling.
● Empty ALL objects from pockets
as they may damage the clothes
and the machine.
MY LAUNDRY HAS NOT
SPUN DRY.
Was a short spin programme
used on a non-synthetic load.
● Limit the size of absorbent loads
ie. towels, to 3kg (7lb) to give
good washing and rinsing results.
There has been an
● Place small items in a wash bag.
unbalanced load and the machine
● Always follow the care label on
could not spin.
items when choosing the wash
See 'Automatic Features' STEP 6.
programme.
● Wash non-colourfast items or
really dirty laundry separately as
Did the water pump out?
they may affect other items.
If not see 'MY MACHINE DOES
NOT PUMP OUT WATER' .
MY MACHINE WILL NOT
START
Close the door. Choose a
Has the drain hose been installed
programme and then press 'ON'
correctly? Ensure it is not blocked
Does the 'door indicator' light
come on after 2 seconds?
Are the drainage unit, standpipe
✓
Is the machine plugged in
✗
The light will flash until the button
and switched on?
✓
Is the socket OK? Test with
✗
another appliance to check.
✓
✗
Is the fuse in the plug OK?
Plug the machine in and
turn the socket switch on.
If possible use another socket
for the machine.
If not replace it, see STEP 1:
Electricity Supply
✗
MY MACHINE STOPS
BEFORE A SPIN
PROGRAMME.
The 'Rinse Hold' button has
been pressed, this will hold
laundry in the final rinse water,
until the button is pressed
again.
More 'Troubleshooting information and general product advice can be found on our website, visit: www.theservicecentre.co.uk/help
Troubleshooting
MY MACHINE DOES NOT
MY MACHINE IS LEAKING
PUMP OUT WATER
Are the fill hoses on correctly?
✗
If not tighten them.
or kinked.
Does the washer need
✓
replacing?
✗
or under sink connections free
Is your water pressure too
from blockages?
high?
✓
✓
Has 'Rinse Hold' been selected?
✗
Turn the main supply tap
down.
is pressed again.
✓
Is the standpipe or household
Press the 'Rinse Hold' button
drain blocked.
again.
✓
See STEP 2: Installation
You may need to call in a
Clear any blockages that have
plumber.
been found
Is steam coming
Is the machine connected to
a sink waste system?
from the dispenser
drawer?
✓
✓
Check the blocked end of the
under sink drainage unit has
The machine is designed to
been cut off.
release steam from the dispenser
drawer during hot washes.
Check the feet have been
WATER COLLECTS IN THE
levelled.
FABRIC DISPENSER
COMPARTMENT
THE PROGRAMME TAKES A
Clean fabric dispenser drawer.
LONG TIME
See STEP 3:'The Dispenser
Drawer' .
Check for low temperature and
low pressure of the hot and
cold water supply.
Indicator Lights:
THE DISPENSER WILL NOT
The 'Door Locked' indicator light:
CLOSE PROPERLY
●
If the 'Door Locked' indicator light is flashing:
Shut the door firmly, until it clicks.
The 'Door Locked' indicator light should now stay on.
Is the drawer clogged with
✗
●
If the door will not open... Check the programme has
detergent?
finished, is the 'Prog End' indicator light lit? It takes
about two minutes for the 'Door Locked' indicator
✓
light to go out after a programme has finished.
The door will not open until the 'Door Locked'
Clean the dispenser drawer, see
indicator light has gone out.
STEP 3:'The Dispenser Drawer'
Check the drawer is properly
The 'Active' and 'Prog End' indicator lights
✗
aligned.
●
This means that the machine cannot fill.
Check that the water supply is turned on and that the
inlet hoses are not kinked.
SUDS ARE COMING FROM
THE DISPENSER DRAWER
The 'Active' indicator light is flashing...
●
If the 'Active' indicator light is flashing:
This means that the programme selector dial has been
✗
moved since the programme started.
Check the correct amount of
Return the dial to the original selection.
suitable detergent has been used,
refer to manufacturer's
recommendations.
If you have used the wrong type of
detergent, select a Rinse programme
to flush out your machine.
✗
NOT ALL OF THE DETERGENT
HAS BEEN FLUSHED AWAY
If your machine is still not working
Repair Service and Information Desk
Check that your water supply
Republic of Ireland 1850302 200
taps are turned on fully.
✓
You will be asked for the following
Check the inlet hoses are not
details: Name and Address, Post
kinked.
Code,Telephone Number, Date of
✗
Is your hot water pressure low?
Purchase, Colour and Model/Serial
✓
Numbers - which can be found on
You may need a cold fill adaptor
Clear and precise details of the query
to run your machine as cold fill
only. See 'Installation' , STEP 2.
If you have fitted a detergent flap
Remember, you may be charged for
ensure it is in the 'UP' position if
a service call if a problem with your
using powder. See STEP 3:'The
machine is caused by incorrect
Dispenser Drawer'
installation or misuse.
are both flashing...
contact:
UK 08709 066 066
the inside of the door.
or fault.
Hide quick links:
Advertisement
Table of Contents
