HP LaserJet Quick Reference Service Manual: X Paper Jam

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13.x Paper Jam

5Si
Note
When troubleshooting the LJ 5Si, always troubleshoot the error log
message. See the LJ 5Si service manual for detailed error log
information.
X=Location of jam
0=Non-specific jam
1=Paper feed/paper late jam—paper late arriving at PS 2, which is
located in the paper pickup unit. Inspect the paper path. Verify flag
movement.
2=Paper feed/paper late jam—paper late arriving at PS 2, which is the
registration photo sensor. Remove the toner cartridge and lift up the
green lever to access the sensor flag. Verify flag movement.
3=Fuser output paper late jam—paper late arriving at PS 1403, which is
in the fusing assembly. Verify flag movement.
4=Fuser output, paper jam.
5, 6=Duplex module paper jam. PS 1402 face-down delivery photo
sensor is located in the face-down delivery assembly. Inspect the
diverter drive assembly. Verify that the paper path from the fuser to the
top of the face-down bin is clear and that the flag moves freely.
7-10=Duplex module paper jam. The paper is diverted to the duplex
module after leaving the fusing assembly. The paper is turned around in
the duplexer and re-fed into the printer's paper path. Reset the duplex
module. If the problems persist, replace the complete duplex assembly.
30 – Control panel messages
EN

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