13.1 Internal, 13.2 Input, 13.3 Duplex,
Media is not picked up, or media is jammed in the printer.
Check and clean the entire paper path.
Media is in the duplex unit.
– Check the paper input path and paper re-feed from the sensor
PS2 duplex unit.
A sensor malfunction has occurred.
– Check the PS4 or PS5 in the duplex or switchback, respectively.
An output sensor malfunction has occurred.
– Check the PS7 in the output area Optional Power Stacker.
Check the registration area: fuser-exit sensor flag and sensor.
– Install a user maintenance kit (110 V - C2062A,
220 V - C2087A).
Error Codes – 29