HP LaserJet Quick Reference Service Manual Page 254

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Repeat this process any time you change the paper basis weigh. Note
that if the indicator behaves erratically, the paper may not be flush
against the rear paper guide.
Paper Jam Errors 13 and 41.3 (multi-feed jams)
Service Note Number:
C2001A-02
Associated Part Numbers:
RA2-1999-000CN - corner tab
Description:
LaserJet 4/4M only: Multi-feed paper jams (where
more than one sheet of paper is picked from the paper tray) may
become a recurring problem if customers use marginal paper (paper
that does not meet HP specifications or that is damaged).
Solution:
A modified corner tab was designed to correct this
problem. Service Note C2001A-02 provides instructions for obtaining
and installing free replacement corner tabs (in quantities from one to
ten). The redesigned corner tab is installed in the 250-sheet paper tray,
and is specifically designed to increase the paper-feeding performance
of lighter weight (60-75 g/m 2 [16-20 lb]) papers. The original tab should
be retained if the customer intends to use heavier weight papers in the
future.
Figure 9-4
Installing the corner tab
To obtain free tabs, phone HP Distribution:
United States: (970) 339-7009 Europe: (+31) 20 682-8291
252 – Summary of service notes and technical tips
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