Replace the formatter assembly according the instructions
provided in the removal and replacement section of the service manual,
part number C4077-99014. BE SURE TO RE-ENTER THE SERIAL
NUMBER, PAGE COUNT, AND MAINTENANCE COUNT VIA THE
SERVICE MODE. This information is required so the printer will report
the "PERFORM USER MAINTENANCE" message at the 350,000 page
High-Capacity Input (2,000-Sheet Input Tray)
Service Note Number:
Serial Number Range:
In some cases, the registration from Tray 4/HCI causes
print to start too close to the edge of the paper. Although this may or
may not be within specifications, some users do not want printing to be
so close to the edge. To them, the situation is unacceptable.
This issue is not affecting all of the installed base, since in
many cases the Tray 4 alignment is fine. In other cases, customers do
not care about the Tray 4 offset. However, for those customers
experiencing the problem, perform the adjustment procedure given
Adjustment procedure from the Tray 4/HCI left margin:
1 With the HCI stand-alone, remove the left, right, and rear covers
from the HCI.
2 Remove the vertical transfer unit.
C3166A-12 & C3167A-12
LCF00000 to LCF99999
Technical Tips – 225