Countermeasure for Clearing Jams in the Printer
Service Note Number:
Serial Numbers Affected:
JPBK000000 - JPBK016388
JPBL000000 - JPBL055374, JPCW000000 - JPCW043448
JPVW000000 - JPVW081157, USCB000000 - USCB302011
JPBV000000 - JPBV010501, JPVV000000 - JPVV216255
CNVM000000 - CNVM175233, CNVN000000 - CNVN0189964
When a paper jam occurs in the LaserJet 5L, it
commonly occurs in the fuser area, with the paper folding accordion-
style between the fuser and delivery assembly. When paper jams occur
in the fuser, customers often cannot remove the paper, and their
attempts to do so damage the printer. As a result, the printer requires
servicing. This countermeasure will not prevent paper jams, but will
allow users to clear the paper jams without damaging the printer.
To remove this type of paper jam, the fuser area of the printer must be
disassembled. Check the fuser and pressure roller for damage from the
paper jam or from the attempts to remove the paper jam. See chapter 6
in the service manual for disassembly instructions.
This JP protector and the output bin (from service note C3941A-01)
should be installed in all LaserJet 5L printers that are within the affected
serial number range that are being serviced.
Add the JP Protector (RB1-7334-000CN) to the delivery
assembly (RG5-2012-000CN) of every printer in the affected serial
number range that is being serviced. To install this part, remove the
delivery assembly according to the instructions provided in the service
manual. The delivery assembly is shown in figure 8-10 of the service
manual. Install the JP protector into the delivery assembly. Order the
Service Note if graphics are needed.
208 – Summary of service notes and technical tips