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Customer support and product repair assistance for other customers
HP provides a free telephone support service during the warranty period. By calling the appropriate
telephone number for your country or region, you will be connected to a responsive team waiting to
help you. If you require support after your warranty has expired, you can receive support for a fee
through the same telephone number. The fee is charged on a per-incident basis. When calling HP,
have the following information ready: product name and serial number, date of purchase, and
description of the problem.
Europe
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Austria: 43 (0)810 00 6080
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Belgium
Dutch: 32 (0)2 626-8806
French: 32 (0)2 626-8806
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Czech Republic: 42 (0)2 6130 7310
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Denmark: +45 39 29 4099
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International English: +44 (0)207 512 52 02
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Finland: 358 (0)203 47 288
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France: 33 (0)1 43 62 34 34
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Germany: 49 (0)180 52 58 143
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Greece: +30 (0)1 619 64 11
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Hungary: +36 (0)1 382-1111
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Ireland: +353 (0)1 662 5525
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Italy: 39 02 264 10350
Africa and Middle East
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Egypt: +202 7956222
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International English: +44 (0)207 512 52 02
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Israel: +972 (0)9 9524848
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South Africa
Inside RSA: 086 000 1030
Outside RSA: +27-11 258 9301
Asia-Pacific
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Australia: (03) 8877 8000
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China: +86 (0)10 6564 5959
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Hong Kong: +85 (2) 2802 4098
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India: +91 11 682 6035
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Indonesia: +62 (21) 350-3408
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Japan: +81 3 3335-8333
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Republic of Korea
Seoul: +82 (2) 3270-0700
Outside Seoul: 080 999-0700
Latin America
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Argentina: 0810-555-5520
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Brazil
Greater Sao Paulo: (11) 3747-7799
Outside Greater Sao Paulo: 0800-157751
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Chile: 800-22-5547
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Guatemala: 800-999-5305
26 Chapter 1 Product information
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Netherlands: 31 (0)20 606 8751
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Norway: 47 22 11 6299
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Poland: +48 22 865 98 00
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Portugal: 351 21 3176333
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Romania: +40 1 315 44 42 (or 01 3154442)
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Russian Federation
Moscow: +7 095 797 3520
St. Petersburg: +7 812 346 7997
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Spain: +34 902 321 123
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Sweden: +46 (0)8 619 2170
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Switzerland: +41 (0)848 80 11 11
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Turkey: +90 212 221 69 69
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Ukraine: +7 (380-44) 490-3520
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U.K.: +44 (0)207 512 52 02
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United Arab Emirates, Bahrain, Jordan, Kuwait,
Lebanon, Oman, Palestine, Qatar, Saudi Arabia,
Yemen: 971 4 883 8454
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Malaysia: +60 (3) 295 2566
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New Zealand: +64 (9) 356 6640
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Philippines: +63 (2) 867 3551
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Singapore: +65 272 5300
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Taiwan: +886 (2) 2717 0055
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Thailand: +66 (2) 661 4000
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Vietnam: +84 (0) 8 823 4530
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Mexico
Mexico City: 52-58-9922
Outside Mexico City: 01-800-472-6684
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Peru: 0-0800-10111
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Puerto Rico: 1-877-2320-589
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Venezuela
Caracas: 207 8488
Outside Caracas: 800 47 777
C8519-90912

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Troubleshooting

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