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Table 39. Image defects (continued)
Problem
Repeating defects
Page skew
Toner smears
Toner specks
C8519-90912
Cause
Contamination or defect on a roller.
Print media does not meet printer
specifications or is stored improperly.
Print media is not loaded correctly or
trays are not adjusted properly.
Registration assembly is improperly
installed.
Contamination in printer.
Paper might be too smooth.
Print cartridge is defective.
Wrong fuser setting for paper type.
Contamination in printer.
Print media does not meet printer
specifications or is stored improperly.
Alternating small and standard print
media (such as envelopes and
letterhead).
Solution
l
See the "Repeating defect ruler" on page
273.
l
Print a few more pages to see if the
problem corrects itself.
l
Turn over the stack of media in the tray.
Also try rotating the media 180 degrees.
l
If the print media does not meet HP
specifications, replace the media.
l
Make sure print media is loaded correctly
and that the guides fit properly against the
media stack.
l
Be sure that the registration assembly is
installed correctly.
l
Print a few more pages to see if the
problem corrects itself.
l
Clean the inside of the printer or use the
printer cleaning page.
l
Check the paper (or other print media)
type and quality.
l
Replace the print cartridge.
l
From the paper handling menu on the
control panel, change the fuser mode
setting or choose another paper type from
the printer driver.
l
Print a few more pages to see if the
problem corrects itself.
l
Clean the inside of the printer. See
"Internal cleaning" in chapter 4.
l
Print a cleaning page. See "Create a
cleaning page" in chapter 4.
l
Print a few more pages to see if the
problem corrects itself.
l
Turn over the stack of media in the tray.
Also try rotating the media 180 degrees.
l
If the print media does not meet HP
specifications, replace the media.
l
To alternate small and standard paper,
from the paper handling menu on the
control panel, set
.
Image-formation troubleshooting 271

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