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HP LaserJet 9000dn Service Manual: Service And Support; Worldwide Service And Support Offices

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Service and support

World Wide Web
Printer drivers, updated HP printer software, and product and support information can be obtained
from the following URLs:
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U.S., http://www.hp.com/support/lj9000
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Europe, http://www.hp.com/support/lj9000
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China, ftp://www.hp.com.cn/support/lj9000
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Japan, ftp://www.jpn.hp.com/support/lj9000
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Korea, http://www.hp.co.kr/support/lj9000
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Taiwan, http://www.hp.com.tw/support/lj9000, or the local driver website, http://www.dds.com.tw
HP support assistant CD-ROM
This support tool offers a comprehensive online information system designed to provide technical
and product information about Hewlett-Packard products. To subscribe to this quarterly service in the
U.S. or Canada, call (1) (800) 457-1762. In Hong Kong, Indonesia, Malaysia, or Singapore, call
Mentor Media at (65) 740-4477.
HP-authorized resellers and support
To locate HP-authorized resellers and support, call (1) (800) 243-9816 in the U.S. or
(1) (800) 387-3867 in Canada.
HP service agreements
Call (1) (800) 743-8305 in the U.S. or (1) (800) 268-1221 in Canada.
Other areas
Outside of North America, contact your local HP sales office for assistance in obtaining technical
support for resellers and service technicians. See "Worldwide service and support offices" below.
Worldwide service and support offices
Customer support and product repair assistance for the U.S. and Canada
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For the U.S., call (1) (208) 323-2551 Monday through Friday from 6
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For Canada, call (1) (905) 206-4663 or (1) (800) 387-3867 Monday through Friday from 8
8
.
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Support is free of charge during the warranty period. However, your standard long-distance phone
charges still apply. Before calling, have your system nearby and your serial number ready.
If you know your printer needs repair, call (1) (800) 243-9816 to locate your nearest HP-authorized
service provider.
C8519-90912
., Mountain time.
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. to 6
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., Mountain time.
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Service approach 25
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Table Of Contents

Troubleshooting

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