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Table 30. Numeric error messages (continued)
Control panel
message
C8519-90912
Event log
Description
error
message
l
Media is present in the
accumulator when power was
turned on.
l
Media is jammed in the
accumulator entry area.
l
GW sensor never activated.
Note
This jam might be a
hardware malfunction if the failure
persists consistently.
l
Media is jammed in the
accumulator exit area.
l
Retainer sensor does not
activate.
Note
This jam might be a
hardware malfunction if the failure
persists consistently.
l
The carriage hit the media.
l
Media is jammed between the
carriage and the stack of paper
in the stapling area.
l
The carriage motor does not
detect movement; it should be
finding the home position.
l
Media is jammed in the stapler
unit.
Recommended action
l
Clear the jam.
l
Turn power off and back on.
l
Send two pages through for a
test job.
l
Replace the accumulator
assembly.
l
Clear the jam.
l
Turn power off and back on.
l
Send two pages through for a
test job.
l
Replace the accumulator
assembly.
l
Clear the jam.
l
Turn power off and back on.
l
Send two pages through for a
test job.
l
Replace the accumulator
assembly.
l
Clear the jam.
l
Turn power off and back on.
l
Send two pages through for a
test job.
l
Replace the accumulator
assembly.
l
Clear the jam.
l
Turn power off and back on.
l
Send two pages through for a
test job.
l
Replace the accumulator
assembly.
l
Clear the jam.
l
Perform a staple position
calibration.
l
Send a staple job to the
stapler.
l
Turn power off and back on.
l
Replace the carriage
assembly.
l
Replace the stapler unit.
l
Clear the jam.
l
Turn power off and back on.
l
Send a staple job to the
stapler.
l
Replace the stapler unit.
l
Replace the carriage
assembly.
Control panel messages 227

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Troubleshooting

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