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1
Check the event log for specific error trends in the last 10,000 printed pages.
2
Ask the customer for any observed error trends. (For example, do jams tend to occur in a
specific area of the printer?)
3
Record any specific error trends.
4
See "Printer message tables" on page 211 and follow the recommended action.
Sample event log
Figure 162.
Event log page
208 Chapter 7 Troubleshooting
A
C8519-90912

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Troubleshooting

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