Visiting Your Dealer; Obtaining A Navigation Update Dvd - Honda CR-V Navigation Manual

Visiting Your Dealer

We strive to make this manual as
complete as possible and to answer all
questions regarding operation of the
system. Occasionally you may run into a
specific issue that you cannot find in the
book. You may save yourself a trip to
the dealer by first consulting the
following resources:
• The Troubleshooting section (see
page 123)
• The Frequently Asked Questions
(FAQs) section (see page 114)
• The navi FAQs found on the on-line
DVD order site (see "Obtaining a
DVD")
• For detailed questions regarding
audio or other systems that interact
with the navigation system, see the
main vehicle Owner's manual, or the
Quick Start Guide
• Call Honda Customer Relations (see
"Honda Automobile Customer
Service")
• For database or POI issues, follow the
guidelines in the "Reporting Errors"
section (see page 100)
If your question is still unanswered and
you wish to visit the dealer, please be
prepared to demonstrate the issue to the
service writer. That way, the writer can
document the issue for the factory to
allow more efficient troubleshooting.
Some issues may at first seem random,
but you may notice a pattern, like it only
occurs when you enter some specific
address, or when driving on a certain
road, or just when it's cold. This
information is very useful to the service
writer. Be patient, the tech may be
unfamiliar with your specific issue.
Customer Assistance
Obtaining a Navigation
Update DVD
Honda is continually expanding the
scope of the navigation system.
Upgraded software may be made
available to navigation system owners
periodically, usually in the fall of each
year.
To purchase an updated DVD or a
replacement DVD, call (888) 291- 4675.
You can also order on-line at the
Navigation DVD order link, "ordering a
Navigation DVD" at: www.honda.com
NOTE:
• DVDs are not available at your
dealer. However, the dealer may
order a DVD for you as a courtesy.
There is no program for free DVD
updates.
• The DVD order line staff cannot
answer technical questions regarding
navigation operation, coverage, or
POIs.
Navigation System 101