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Error Codes

A Codes
Error Code
Xerox WorkCentre 5016/5020 User Guide

Document Present

The green indicator lights up when a document is loaded correctly in the
Document Feeder.
• This option is only available when the Document Feeder is fitted on the machine.
Documents jammed in the
Document Feeder.
The size of documents that are
loaded in the Document Feeder is
not supported, and resulted in a
document jam.
The Document Feeder Cover is
When leaving the Document Cover
slightly open to scan a document
with a certain thickness such as a
book on the Document Glass, if
another document is also loaded in
the Document Feeder, the machine
does not allow you to scan a
document on the Document Glass.
Fault Clearance Procedure
Remove the jammed document
For information on how to remove the
jammed document, refer to "A1:
Document Jams" (P.109).
Remove the jammed document
carefully, and use the Document
Glass instead.
For information on how to remove the
jammed document, refer to "A1:
Document Jams" (P.109).
Close the Document Feeder Cover.
Remove the document in the
Document Feeder before starting to
scan the document on the Document



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  • Maroof bukoye Feb 13, 2017 09:24:
    The Xerox work centre 5020 show error message e6
  • RAJIB MARTIN May 09, 2016 07:04:
    U4 Shown in disply board how to solve.xero​x workcentre 5020
  • jogendrs lama Apr 02, 2015 10:10:
    Xerox 5052 error message n2 wow to solve it ?
  • Bapi Aug 12, 2014 06:53:
    Xerox 5021 error 092-910.ho​w to solve.
  • S.Mohapatra Jun 10, 2014 07:38:
    U4 is coming on display board of xerox machine Work Centre 5020