HP Xw8200 - Workstation - 1 GB RAM Technical Reference Manual page 128

Hp workstation xw8200 service and technical reference guide (complete_version)
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Table 5-13
Network Problems (Continued)
Problem
Diagnostics passes, but the
workstation does not
communicate with the network.
Network controller stopped
working when an expansion
board was added to the
workstation.
Network controller stops working
without apparent cause.
New network card will not boot.
Cannot connect to network
server when attempting Remote
System Installation.
System setup utility reports
unprogrammed EEPROM.
128 SYSTEM DIAGNOSTICS AND TROUBLESHOOTING
Cause
Network drivers are not loaded, or
driver parameters do not match
current configuration.
The network controller is not
configured for this workstation.
Network controller interrupt is
shared with an expansion board.
The network controller requires
drivers.
The expansion board installed is a
network card (NIC) and conflicts
with the embedded NIC.
The files containing the network
drivers are corrupted.
The cable is not securely
connected.
The network controller is
defective.
New network card might be
defective or might not meet
industry-standard specifications.
The network controller is not
configured properly.
Unprogrammed EEPROM.
Solution
1
Be sure the network drivers are loaded and that the
driver parameters match the configuration of the
network controller.
2
Be sure the correct network client and protocol is
installed.
Select the Network icon in the Control Panel and
configure the network controller.
Under the Computer Setup Advanced menu, change the
resource settings for the board.
Verify that the drivers were not accidentally deleted when
the drivers for a new expansion board were installed.
Under the Computer Setup Advanced menu, change the
resource settings for the board.
Reinstall the network drivers, using the Restore Plus! CD.
Be sure that both ends of the cable are securely attached
to the correct devices.
Replace the NIC.
Install a working, industry-standard NIC, or change the
boot sequence to boot from another source.
Verify Network Connectivity, that a DHCP Server is
present, and that the Remote System Installation Server
contains the NIC drivers for your NIC.
Flash the ROM.

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