Paper Handling - Brother HL-4150CDN User Manual

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Troubleshooting

Paper handling

First, make sure that you are using paper that meets Brother recommended paper specifications. (See Type
and size of paper on page 2.)
Problem
The machine does not feed
paper.
The machine does not feed
paper from the MP tray.
The machine does not feed
envelopes.
A paper jam has occurred.
The machine does not print.
When printing on normal paper,
it creases.
The paper slides off the top
output tray.
Recommendation
If there is paper in the paper tray, make sure it is straight. If the paper is curled,
straighten it before printing. Sometimes it is helpful to remove the paper. Turn the
stack over and put it back in the paper tray. If the paper continues to curl, replace
the paper.
Reduce the amount of paper in the paper tray, and then try again.
Make sure that manual feed mode is not chosen in the printer driver.
Clean the paper pick-up roller. See Cleaning the paper pick-up roller
on page 131.
Make sure that you have chosen MP tray in Paper Source of the printer driver.
The machine can feed envelopes from the MP tray. You must set up your
application to print on the size of envelopes you are using. This is usually done in
the page setup or document setup menu of your software. (See your application
manual.)
Clear the jammed paper. (See Paper jams and how to clear them on page 146.)
Make sure that the cable is connected to the machine.
Make sure the machine is powered on and that no error messages on the LCD.
Make sure that you have chosen the correct printer driver.
Change the printer driver setting in Media Type to a thin setting.
Open the back cover and check the fuser rollers for any jammed paper.
Lift up the support flap.
6
6
145

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