Copy/Scan Problems - Xerox WorkCentre 7425 User Manual

Copy/Scan Problems

When the copy or scan quality is poor, choose the closest symptom from the following table to correct
the problem.
If the quality does not improve after carrying out the appropriate action, contact Xerox Customer
Support or your reseller.
Symptom
Lines or streaks only present in copies made from the
document feeder
Spots present in copies taken from the document
glass
The reverse side of the original is showing on the
copy or scan
Image is too light or dark
Colors are inaccurate
Solutions
There is debris on the document glass. When
scanning, the paper from the document feeder
passes over the debris creating lines or streaks. Clean
the glass with a lint free cloth.
There is debris on the document glass. When
scanning, the debris creates a spot on the image.
Clean the glass with a lint free cloth.
Copy: Enable Automatic Background Suppression.
Automatically Suppressing Background
See
Variations
on page 94.
Scan: Enable Auto Suppression or Shadow
Advanced Settings
Suppression. See
Copy: Use the Lighten/Darken control in Image
Adjusting the Darkness, Sharpness,
Options. See
and Saturation
on page 94.
Scan: Use the Lightness/Darkness control in Image
Advanced Settings
Options. See
Copy: Use Color Effects, Color Balance, Color Shift, or
Selecting Color Effects
Saturation. See
Adjusting the Color Balance
Adjusting the Color Shift
Scan: Use Original Type, Scan Presets, or Image
Setting Scan Options
Enhancement. See
Advanced Settings
page 147 and
WorkCentre 7425/7428/7435
Copy/Scan Problems
on page 147.
on page 147.
on page 95,
on page 96 and
on page 96.
on
on page 147.
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User Guide