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Problem solving guide
General problems or an unsatisfactory wash result
What to do if . . .
The machine shakes
during the spin cycle.
The laundry has not
been spun satisfacto-
rily.
The light ring does
not come on.
The drum door cannot
be opened by press-
ing the Door button.
46
Possible cause
The four feet are not
resting evenly on the
floor.
The spin speed se-
lected was too low.
This is not a fault.
The machine is not
connected to the elec-
tricity supply.
Power cut.
The door was not cor-
rectly engaged.
There is still water in
the drum and the ma-
chine is unable to
drain.
For safety reasons the drum door cannot be opened
when the suds temperature is higher than 55°C.
Remedy
Level the machine. See advice
on installation.
Select a higher spin speed
next time.
See "Guide to the machine".
Put the plug in the socket and
switch on.
Open the drum door as de-
scribed in the section
"Opening the door in the event
of a power failure".
Press hard against the lock
side of the drum door and then
press the "Door" button.
Clean the fluff (drain) filter and
the drain pump.
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