Solutions To Common Problems - Electrolux 316520002 Use And Care Manual

Solutions to Common Problems

Before you call for service, review the following list. It may save you time & expense. The list includes
common occurrences that are not the result of defective workmanship or materials in this appliance.
Problem
Appliance is not level
Cannot move appliance easily.
Appliance must be accessible for
service
Surface burners do not light
Surface burner flame burns half way
around.
Questions or for service call:
Before you call
Solution
• Be sure floor is level, strong & stable enough to
adequately support range.
• If floor is sagging or sloping, contact a carpenter to
correct the situation.
• Poor installation. Place oven rack in center of oven.
Place a level on the oven rack. Adjust leveling legs at
base of appliance until the oven rack is level.
• Kitchen cabinet alignment may make range appear not
level. Be sure cabinets are square & have sufficient
room for appliance clearance.
• Cabinets not square or are built in too tightly. Contact
builder or installer to make appliance accessible.
• Carpet interferes with appliance. Provide sufficient
space so appliance can be lifted over carpet.
• Surface Control knob has not been completely turned to
(lite). Push in and turn the surface control knob to lite
until burner ignites and then turn control knob to desired
flame size.
• Burner ports are clogged. With the burners OFF, use a
small-gauge wire or needle to clean ports. See
"Cleaning cooktop and parts" in the Care and Cleaning
section for complete instructions.
• Appliance power cord is disconnected from outlet. Be
sure cord is securely plugged into the electrical outlet.
• Electrical power outage.
• Burner ports are clogged. With the burner OFF, clean
ports by using a small-gauge wire or needle.
• Moisture is present after cleaning. Lightly fan the flame
and allow burner to operate until flame is full. Dry the
burners thoroughly and follow instructions under
"Cleaning cooktop and parts" in the Care & Cleaning
section.
1-877-4ELECTROLUX (1-877-435-3287)
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