Toshiba SX4T - TEC B B/W Direct Thermal Owner's Manual page 91

5. TROUBLESHOOTING
5.2 Possible Problems (Cont.)
Possible Problems
The printed image is
blurred.
The cutter does not
cut.
The Strip Module does
not remove labels from
the backing paper.
Causes
1. The ribbon and media are not
matched.
2. The Print Head is not clean.
1. The Cutter Cover is not attached
properly.
2. The media is jammed in the Cutter.
3. The cutter blade is dirty.
Label stock is too thin or the glue is too
sticky.
1. Select an appropriate ribbon for the
2. Clean the print head using the Print
1. Attach the Cutter Cover properly.
2. Remove the jammed paper.
⇒ Section 4.1.3.
3. Clean the cutter blade.
⇒ Section 4.1.3.
1. Refer to Section 7.1 Media and
2. Set the Pre-strip function to ON.
⇒Section 2.9.1.
E5- 4
ENGLISH VERSION EO1-33058
5.2 Possible Problems
Solutions
media type being used.
Head Cleaner or a cotton swab slightly
moistened with ethyl alcohol.
change the label.