Troubleshooting - Philips 29PFL4508/F4 User Manual

Troubleshooting

If the unit does not perform properly when operated as instructed in this User Manual,
check the following Troubleshooting tips and all connections once before calling for service.
Symptom
No power
Control buttons do not work.
Power is ON but no screen
image.
No picture or sound
No color
No sound, distorted sound or
incorrect Audio Sound is heard
when using the HDMI-DVI
connections.
Sound OK, picture poor
Picture OK, sound poor
You see a distorted picture or
hear an unusual sound.
Ghosts, lines or streaks in picture
Different color marks on the TV
screen
You switch to a different Input and
the volume changes.
You switch to a different Input and
the screen size changes.
The display image does not cover
the entire screen.
Note
• The LCD screen is manufactured to provide many years of useful life. Occasionally a few non active pixels may appear as a fixed point of blue, green or red.
This is not to be considered a defect in the LCD screen.
• Some functions are not available in specific modes, but this is not a malfunction. Read the description in this User Manual for more details on correct operations.
Remedy
• Make sure the AC power cord is plugged in.
• Make sure that the AC outlet supplies the proper voltage, plug another electrical appliance into the AC outlet to ensure that the
AC outlet operates normally.
• If a power failure occurs, unplug the AC power cord for 1 minute to allow the unit to reset itself.
• Press only one button at a time. Do NOT press more than one button at the same time.
• Ensure that no buttons on the remote control are depressed and move freely.
• Check whether the connection of the antenna, cable receiver or satellite box is connected correctly.
• Check whether all the cables to the unit are connected to the correct Output jack of your device like Blu-ray disc / DVD recorder.
• Make sure that the selected Input mode is connected to the working Input jack.
• Check if your computer is NOT in sleep mode when the Input mode of this unit is in PC mode. Tap any key on the keyboard to
wake up your computer.
• Check if the Power is on.
• Check whether all the cables to the unit are connected to the correct Output jack of your device like Blu-ray / DVD recorder.
• View other TV channels. The problem might be limited to the broadcasting station or weak signal strength.
• Unplug the AC power cord and wait for about 1 minute, then plug the AC power cord and Turn On the unit again.
• Check whether the connection of the antenna, cable receiver or satellite box is connected correctly.
• Make sure that the selected Input mode is connected to the working Input jack.
• Check if your computer is NOT in sleep mode when the Input mode of this unit is in PC mode. Tap any key on the keyboard to
wake up your computer.
• Make sure that the sound is not muted. Press
• Make sure that the volume is NOT set to 0 or
• View other TV channels. The problem might be limited to the broadcasting station or weak signal strength.
• Adjust Color in Picture settings. ➟ p.21
• Make sure that the Analog Audio signals from the HDMI-DVI device are connected to the VGA audio input(3.5mm) jack.
• When using Component Analog Video, Composite Analog Video make sure that the Analog Audio (L/R) connectors are mounted
into the Audio (L/R) Input jacks.
• Electrical interference from nearby appliances may affect picture quality.
• Adjust Contrast and Brightness in PICTURE settings. ➟ p.21
• View other TV channels. The problem might be limited to the broadcasting station or weak signal strength.
• For the best picture quality, watch High Definition wide screen programs.
If the HD content is not available, watch Standard Definition programs instead
• View other TV channels. The problem might be limited to the broadcasting station or weak signal strength.
• Check if the audio cable is connected into the unit correctly.
• You may be getting interference from electrical appliances, automobiles, motorcycles or fl uorescent lights.
• Try moving the unit to another location to see if this is the cause of the problem.
• Electrical interference from nearby appliances may affect picture quality.
• View other TV channels. The problem might be limited to the broadcasting station or weak signal strength.
• View other TV channels. The problem might be limited to the broadcasting station, missing data or pixelation.
• This unit will memorize the volume level from the last time you adjusted it.
• If the volume of the sound from another device is higher or lower, then the loudness will change.
• Make sure Auto Volume is set to On. ➟ p.22
• This unit will memorize the viewing mode from the last time you used the particular Input modes.
• If you are watching TV or using the Composite Video, Component Video or HDMI with 480i Input, press
switch various screen modes
so that the volume bar and current volume level will appear on the TV screen.
. If so, use VOL + / − to adjust to the desired volume.
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English
FORMAT
repeatedly to