Using Configsafe And The Save Our System (Sos) Feature - IBM 621410U - IntelliStation E - Pro 6214 Hardware Maintenance Manual

Note: If the repair operation finishes without error, the F11 prompt will be
displayed the next time the computer is restarted. If an error message is
displayed during the repair operation and the repair operation cannot be
completed, there might be a problem with the Product Recovery
Program or the partition that contains the Product Recovery Program.
Use a Product Recovery CD to access the Product Recovery Program.

Using ConfigSafe and the Save Our System (SOS) feature

Before making any changes to your computer configuration, use ConfigSafe to take
a snapshot of your current operating system configuration. ConfigSafe
automatically takes a snapshot of your operating system configuration the first
time you start your computer. ConfigSafe can be used as a troubleshooting tool,
especially if problems occur after installing a new application or option. ConfigSafe
can take regular snapshots of the computer configuration on a schedule of your
choosing. You can use the snapshot feature to restore configuration settings.
If you need assistance from an IBM technical support representative, use
ConfigSafe to generate a report about recent changes in your configuration before
you call the IBM HelpCenter
the information in this report to help you.
To use ConfigSafe, do one of the following:
v If you have Windows 2000 Professional:
1. From the Windows desktop, click Start "ConfigSafe "ConfigSafe.
2. Follow the instructions on the screen.
3. When finished, exit from ConfigSafe.
v If you have Windows XP Professional:
1. Click Start " Access IBM " Data backup and restore " Configuration
backup-and-restore.
2. Click the shortcut button after the description of ConfigSafe.
3. Follow the instructions on the screen.
ConfigSafe has an SOS feature that can be used in DOS if your Windows desktop
becomes unusable. Do the following to use the SOS feature of ConfigSafe:
1. Access a DOS command prompt.
2. At the command prompt, type
3. Type , and press Enter.
4. Select the most recent configuration dated before the start of the problem, and
press Enter.
5. Restart the computer.
Note: If the problem is not resolved, repeat these steps selecting a different saved
configuration.
ConfigSafe has an online help system.
®
. The IBM technical support representative will use
, and press Enter.
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Diagnostics