Troubleshooting; Before You Call For Service - Electrolux 241927600 Use & Care Manual

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Troubleshooting

Before You call For Service

If the unit appears to be malfunctioning, read through Normal Operation first. If the problem persists,
check the Troubleshooting Guide. Locate the problem in the guide and refer to the cause and its remedy
before calling for service. The problem could be something very simple which can be solved without a
service call.
DANGER
ELECTROCUTION HAZARD
NEVER attempt to repair or perform maintenance on the unit until the main electrical power has
been disconnected.
Troubleshooting Guide
Troubleshooting – What to check when problems occur
Problem
Unit does not operate.
Unit runs but no ice is produced.
Unit runs but produces very little ice.
Ice is slow to release or does not
release from the evaporator.
Possible Cause
No electrical power to the unit.
Cycle selector switch set
improperly.
Low air temperature around unit.
No water being supplied to the
unit.
Dirty condenser coils.
High air temperature around unit.
Scale and mineral buildup in unit.
Inadequate airflow at the front of
the unit.
Cleaning cycle recently performed
Ice-making system is dirty.
Unit is not level.
Low air temperature around the unit.
Remedy
Make sure power cord is plugged in. Check for
blown fuse or tripped circuit breaker.
Make sure cycle selector switch is set to ICE/ON.
Surrounding air temperature must be at least
45°F (7°C).
Check to see that water is connected and turned
on to the unit.
Clean the condenser. See Maintenance.
Surrounding air temperature of over 90°F (32°C).
Low ice production at high temperatures is
normal.
Clean unit. See Maintenance.
Remove items blocking airflow.
Allow unit to reach the set temperature to produce
ice normally
Run unit through automatic clean cycle. See
Maintenance.
See Leveling the Unit.
Surrounding air temperature must be at least 50°F
(10°C).