Toshiba CAMILEO AIR10 User Manual page 72

72
Troubleshooting
Problem
The camcorder's LCD screen
displays the message
"CONNECTION FAILED" after
pressing the Internet/Wi-Fi
button
Uploading files takes a long
time
Cannot upload files to the
social networking site
®
The CAMILEO AIR10
Connect application does not
install properly
The password configuration does not match the AP
you wish to connect to.
The AP router or the computer is not turned on. Turn
®
the AP router or your computer on.
The camcorder is not in the wireless network service
area or has a weak network signal. Make sure the AP
router is able to access the Internet. Closed networks
or networks that must be accessed through a webpage
login screen are not supported.
The camcorder does not support the type of
encryption used on the AP. This model only supports
WEP/WPA/WPA2 personal type of encryption, but not
up to enterprise level.
Your network requires PPPoE account/password
information.
Some AP routers do not allow you to connect to the
network (e.g. firewall).
For more information, see
page 58.
Uploading files may take a few minutes depending on
the size of the files and the wireless network signal
strength. Either reduce the file size, increase the signal
strength or try another wireless network.
There is no Internet connection. Please check your
wireless network connection and try again.
Make sure that your computer's operation system is
compatible with the CAMILEO
application, see
computer (CAMILEO® AIR10 Connect)" on page
Solution(s)
®
"Wi-Fi Functions" on
®
AIR10 Connect
"Advanced operations on your
50.