Firmware Upgrade; Frequently Asked Questions And Solutions - Acer MP500 User Manual

9. Firmware Upgrade

You can download the firmware with new revision, and you can upgrade this product
through the following steps.
1) Visit homepage of Acer Company (Http://www.acer-euro.com) and download the
latest firmware file of this product.
2) Connect this product with the computer through USB cord.
3) Copy the latest firmware file to the root directory in the in-board hard disk of MP500
Player.
4) Normally disconnect the connection between this product and the USE cord of
computer.
5) Restart this unit and the upgrade of this product will finish automatically.
Note: Please ensure the power capacity is enough before upgrade. If the power is
interrupted during the upgrade process, this product may suffer serious damage. So,
connect the power adapter before upgrade to ensure a continuous power supply.
IV Frequently Asked Questions and Solutions
This section will provide solutions for some common problems during the use of this
product. Please read this section to see if it can resolve the existing problems. If they can't
be resolved, please contact with customer service.
1. Question: The unit can't be turned on, and the LCD doesn't display any information.
Answer: Please confirm if the battery needs to be charged.
2. Question: The keys don't work.
Answer: 1) Check if LCD will display "hold" message;
2) If the "hold" message is displayed, please press "Lock" key for 2 seconds to
turn-off Lock function.
3. Question: When selecting the television as output mode, the television picture shakes or
the picture can't be normally displayed.
Answer: When using television to view, please firstly setup correctly the [tv standard]. (In
China and Europe, please use [pal], and in Korea, please use [ntsc].
4. Question: Sudden power off
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