Recovering the Administrator Password
S e n d d o c u m e n t a t i o n c o m m e n t s t o m d s f e e d b a c k - d o c @ c i s c o . c o m
Save the software configuration.
switch# copy running-config startup-config
Power Cycling the Switch
If you cannot start a session on the switch that has network-admin privileges, you must recover the
administrator password by power cycling the switch.
This procedure disrupts all traffic on the switch. All connections to the switch will be lost for 2 to 3
You cannot recover the administrator password from a Telnet or SSH session. You must have access to
the local console connection. See the
To recover a administrator password by power cycling the switch, follow these steps:
For Cisco MDS 9500 Series switches with two supervisor modules, remove the supervisor module in
slot 6 from the chassis.
Power cycle the switch.
Press the Ctrl-] key sequence when the switch begins its Cisco SAN-OS software boot sequence to enter
Change to configuration mode.
switch(boot)# config terminal
Issue the admin-password command to reset the administrator password.
switch(boot-config)# admin-password <new password>
For information on strong passwords, see the
Exit to the EXEC mode.
Issue the load command to load the Cisco SAN-OS software.
switch(boot)# load bootflash:m9500-sf1ek9-mz.2.1.1a.bin
Cisco MDS 9000 Family CLI Configuration Guide
for information on setting up the console connection.
On the Cisco MDS 9500 Series, the password recovery procedure must be performed on the
active supervisor module. Removing the supervisor module in slot 6 ensures that a switchover
will not occur during the password recovery procedure.
"Starting a Switch in the Cisco MDS 9000 Family" section on
"Characteristics of Strong Passwords" section on
Configuring Users and Common Roles
OL-16184-01, Cisco MDS SAN-OS Release 3.x