Troubleshooting - Onkyo CS-355B Instruction Manual

Troubleshooting

If you have any trouble using the CD receiver, look for a solution in this section.
If you can't resolve the issue yourself, try resetting the CD receiver before
contacting your Onkyo dealer.
To reset the receiver to its factory defaults, turn it on and, while holding down
the CD receiver's Previous [
When the display indicates "RESET", release the buttons. After a while, the
CD receiver will enter standby mode.
Note that resetting the CD receiver will delete your radio presets and custom settings.
Power
Can't turn on the CD receiver.
• Make sure that the power cord is properly plugged into the wall outlet (see page 16).
• Make sure that the power cord is properly plugged into the CD receiver's AC INLET (see page 16).
• Unplug the power cord from the wall outlet, wait 30 minutes or more, then plug it in again.
The CD receiver turns off unexpectedly.
• If the sleep timer has been set and the "SLEEP" indicator is shown on the display, the CD receiver will turn off
automatically after a specified period (see page 28).
• The CD receiver will automatically enter standby mode when Auto Standby has been set and launches (see page 17).
Audio
There's no sound.
• Make sure the CD receiver's volume is not set too low (see page 17).
• Make sure the correct input source is selected (see page 17).
• Make sure the CD receiver is not muted (see page 17).
• Check all connections and correct as necessary (see pages 13 to 16).
• While headphones are connected, the speakers output no sound (see page 17).
• If there's no sound from an external device connected to LINE IN, check whether the external device's audio output
level (volume) might be too low.
The sound quality is not good.
• Make sure the speaker cables are connected with the correct polarity (see page 13).
• Make sure all audio connecting plugs are pushed in all the way (see page 16).
• The sound quality can be affected by strong magnetic fields, such as that from a TV. Try moving any such devices
away from the CD receiver.
• If you have any devices that emit high-intensity radio waves near the CD receiver, such as a cellular phone that's being
used to make a call, the CD receiver may output noise.
• The CD receiver's precision drive mechanism may emit a faint hissing sound while reading discs during playback or
when searching for tracks. You may be able to hear this noise in extremely quiet environments.
Audio output is intermittent when the CD receiver is subjected to vibration.
• The CD receiver is not a portable device. Use it in a location that's not subject to shock or vibration.
• Make sure that the included cork floor pads are attached to the speakers (see page 6).
Headphones output is intermittent or there's no sound.
• This may be due to dirty contacts. Clean the headphones plug. See your headphones' instruction manual for cleaning
information. Also, make sure that the headphones cable is not broken or damaged.
] button, press the [ ON/STANDBY] button.
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