Troubleshooting; General - LG NB3730A Owner's Manual

Troubleshooting

General

Symptom
The Power does not turned on.
The connected USB storage
device is not recognized.
Cannot play video, photo or
audio files.
The remote control does not
work properly.
The unit is plugged in, but the
power will not turn on or off.
The unit is not operating
normally.
Cause & Solution
y Plug the power cord into the wall outlet securely.
y Try using different USB cable, some USB cables may not support
enough current for normal USB operation.
y If you use a USB extension cable or USB HUB, the USB devices may
not be recognized.
y A USB device which requires additional program installation when
you have connected it to a computer is not supported.
y This unit supports only USB Flash Drive and USB External HDD with
FAT32 or NTFS format.
y The files are not recorded in a format that the unit can play.
y The unit does not support the codec of the video file.
y The remote control is not pointed at the remote sensor of the unit.
y The remote control is too far from the unit.
y There is an obstacle in the path of the remote control and the unit.
y The batteries in the remote control are exhausted.
You can reset the unit as follows.
y Unplug the power cord, wait at least five seconds, and then plug it in
again.
Troubleshooting 51
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