Standard Guarantee Conditions
We, Electrolux, undertake that if within 12 months of the date
of purchase this Electrolux appliance or any part thereof is
proved to be defective by reason only of faulty workmanship or
materials, we will, at our option repair or replace the same
FREE OF CHARGE for labour, materials or carriage on
The appliance has been correctly installed and used only on
the electricity supply stated on the rating plate.
The appliance has been used for normal domestic purposes
only, and in accordance with the manufacturer's instructions.
The appliance has not been serviced, maintained repaired,
taken apart or tampered with by any person not authorised
All service work under this guarantee must be undertaken by
a Service Force Centre.
Any appliance or defective part replaced shall become the
This guarantee is in addition to your statutory and other legal
Home visits are made between 8.30am and 5.30pm Monday
to Friday. Visits may be available outside these hours in which
case a premium will be charged.
This guarantee does not cover:
Damage or calls resulting from transportation, improper use
or neglect, the replacement of any light bulbs or removable
parts of glass or plastic.
Costs incurred for calls to put right an appliance which is
improperly installed or calls to appliances outside the United
Appliances found to be in use within a commercial
environment, plus those which are subject to rental
Products of Electrolux manufacture which are not marketed
If you should move to another country within Europe then your
guarantee moves with you to your new home subject to the
The guarantee starts from the date you first purchased your
The guarantee is for the same period and to the same extent
for labour and parts as exists in the new country of use for
this brand or range of products.
This guarantee relates to you and cannot be transferred to
Your new home is within the European Community (EC) or
European Free Trade Area.
The product is installed and used in accordance with our
instructions and is only used domestically, i.e. a normal
The product is installed taking into account regulations in
your new country.
Before you move please contact your nearest Customer Care
centre, listed below, to give them details of your new home.
They will then ensure that the local Service Organisation is
aware of your move and able to look after you and your
+33 (0) 344 62 20 13
+49 (0) 800 234 7378
+39 (0) 800 11 7511
+46 (0) 20 78 77 50
+44 (0) 1753 219898
+353 (0)1 4090753