Pdf Problems; Editor Problems - Xerox 6100BD - Phaser Color Laser Printer System Manual

Freeflow® print server system guide
Hide thumbs Also See for 6100BD - Phaser Color Laser Printer:
Table of Contents

Advertisement

Editor problems

System Guide

PDF problems

The following questions may be helpful to ask when trying to
isolate a PDF problem:
Was the PDF created from the original PostScript using the
latest version of Adobe's PDF Distiller?
Does the original PostScript file print correctly?
Will all of the pages of the job open with Adobe Acrobat?
What application and/or PDF software created the PDF file?
With the printer's error pages turned on, does the printer
produce a PostScript error page?
Has the file been redistilled again using a newer PostScript?
Are all of the document fonts downloaded and included within
the job?
What was used to create the PDF? PDF Writer or Adobe's
PDF Distiller?
For problems with the Editor, diagnostic and troubleshooting
should start with the Editor. The following is the command that
validates that the Editor is "alive":
ps -ef|grep XRXuiEdit
The administrator may be able to isolate the problem by
monitoring the XRXuiEdit process operations and following these
steps:
1. Login as root.
2. Kill XRXuiEdit and GUI process.
3. Copy the updated executable class file over to the system:
4. opt/XRXnps/XRXuiEdit/bin/pdfView Edit/*.class
files and
5. opt/XRXnps/XRXuiEdit/bin/pdfParser/*.class files.
6. Restart the Xerox FreeFlow Print Server GUI using./
startGUI command.
7. Verify the /opt/XRXnps/logs/ui_logs from a terminal
window to monitor its output message.
Troubleshooting
8- 11

Advertisement

Table of Contents
loading

Table of Contents