Appendix Vi Warranty - Omega FMA 4000 User Manual

OMEGA ENGINEERING, INC. warrants this unit to be free of defects in materials and workmanship for a
period of 13 months from date of purchase. OMEGA's Warranty adds an additional one (1) month grace
period to the normal one (1) year product warranty to cover handling and shipping time. This ensures
that OMEGA's customers receive maximum coverage on each product.
If the unit malfunctions, it must be returned to the factory for evaluation. OMEGA's Customer Service
Department will issue an Authorized Return (AR) number immediately upon phone or written request.
Upon examination by OMEGA, if the unit is found to be defective, it will be repaired or replaced at no
charge. OMEGA's WARRANTY does not apply to defects resulting from any action of the purchaser,
including but not limited to mishandling, improper interfacing, operation outside of design limits, improper
repair, or unauthorized modification. This WARRANTY is VOID if the unit shows evidence of having been
tampered with or shows evidence of having been damaged as a result of excessive corrosion; or current,
heat, moisture or vibration; improper specification; misapplication; misuse or other operating conditions
outside of OMEGA's control. Components which wear are not warranted, including but not limited to con-
tact points, fuses, and triacs.
OMEGA is pleased to offer suggestions on the use of its various products. However, OMEGA nei-
ther assumes responsibility for any omissions or errors nor assumes liability for any damages
that result from the use of its products in accordance with information provided by OMEGA, either
verbal or written. OMEGA warrants only that the parts manufactured by it will be as specified and
free of defects. OMEGA MAKES NO OTHER WARRANTIES OR REPRESENTATIONS OF ANY KIND
WHATSOEVER, EXPRESS OR IMPLIED, EXCEPT THAT OF TITLE, AND ALL IMPLIED WARRANTIES
INCLUDING ANY WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PUR-
POSE ARE HEREBY DISCLAIMED. LIMITATION OF LIABILITY: The remedies of purchaser set forth
herein are exclusive, and the total liability of OMEGA with respect to this order, whether based on
contract, warranty, negligence, indemnification, strict liability or otherwise, shall not exceed the
purchase price of the component upon which liability is based. In no event shall OMEGA be liable
for consequential, incidental or special damages.
CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it be used: (1) as a
"Basic Component" under 10 CFR 21 (NRC), used in or with any nuclear installation or activity; or (2) in
medical applications or used on humans. Should any Product(s) be used in or with any nuclear
installation or activity, medical application, used on humans, or misused in any way, OMEGA assumes
no responsibility as set forth in our basic WARRANTY / DISCLAIMER language, and, additionally,
purchaser will indemnify OMEGA and hold OMEGA harmless from any liability or damage whatsoever
arising out of the use of the Product(s) in such a manner.
Direct all warranty and repair requests/inquiries to the OMEGA Customer Service Department. BEFORE
RETURNING ANY PRODUCT(S) TO OMEGA, PURCHASER MUST OBTAIN AN AUTHORIZED
RETURN (AR) NUMBER FROM OMEGA'S CUSTOMER SERVICE DEPARTMENT (IN ORDER TO
AVOID PROCESSING DELAYS). The assigned AR number should then be marked on the outside of the
return package and on any correspondence.
The purchaser is responsible for shipping charges, freight, insurance and proper packaging to prevent
breakage in transit.
FOR WARRANTY RETURNS, please have
the following information available BEFORE
contacting OMEGA:
1. Purchase Order number under which
the product was PURCHASED,
2. Model and serial number of the product
under warranty, and
3. Repair instructions and/or specific
problems relative to the product.
OMEGA's policy is to make running changes, not model changes, whenever an improvement is possible.
This affords our customers the latest in technology and engineering.
OMEGA is a registered trademark of OMEGA ENGINEERING, INC.
© Copyright 2001 OMEGA ENGINEERING, INC. All rights reserved. This document may not be copied, photo-
copied, reproduced, translated, or reduced to any electronic medium or machine-readable form, in whole or in part,
without the prior written consent of OMEGA ENGINEERING, INC.
WARRANTY/DISCLAIMER
RETURN REQUESTS/INQUIRIES
FOR NON-WARRANTY REPAIRS, consult OMEGA
for current repair charges. Have the following
information available BEFORE contacting OMEGA:
1. Purchase Order number to cover the
COST of the repair,
2. Model and serial number of the
product, and
3. Repair instructions and/or specific problems
relative to the product.
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