Whirlpool WRL767SIAM User Instructions page 18

Whirlpool smart side-by-side refrigerator with 6th sense live technology
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GENERAL OPERATION
Temperature is
too warm
Temperature is too cold
Interior moisture buildup
Interior lights
do not work
Dispenser lights
do not work
(on some models)
DOORS AND LEVELING
Doors are difficult to open
Doors will not
close completely
Doors appear to be uneven
18
Possible Causes and/or Recommended Solutions
New installation - Following installation, allow 24 hours for the refrigerator and freezer to cool
completely.
NOTE: Adjusting the temperature control(s) to the coldest setting will not cool either compartment
(refrigerator or freezer) more quickly.
Doors are opened often or not closed completely - This allows warm air to enter the refrigerator.
Minimize door openings, keep the doors fully closed, and make sure both doors are properly sealed.
Air vents are blocked - Remove items that are immediately in front of the vents.
Large amount of warm food recently added - Allow several hours for the refrigerator to return to
its normal temperature.
Controls are not set correctly for the surrounding conditions - Adjust the controls to a colder
setting. Check the temperature again in 24 hours.
Controls are not set correctly for the surrounding conditions - Adjust the controls to a warmer
setting. Check the temperature again in 24 hours.
Top refrigerator shelf is colder than lower shelves - On some models, air from the freezer enters
the refrigerator compartment through vents near the top refrigerator shelf. As a result, the top shelf
can be slightly colder than lower shelves.
Air vents are blocked - Remove items that are immediately in front of the vents.
NOTE: Some moisture buildup is normal. Clean with a soft dry cloth.
Room is humid - A humid environment contributes to moisture buildup. Only use the refrigerator in
an indoor location, with as little humidity as possible.
Doors are opened often or not closed completely - This allows humid air to enter the refrigerator.
Minimize door openings, keep the doors fully closed, and make sure both doors are properly sealed.
Doors have been open for an extended period of time - Close the doors to reset the lights.
Light bulb is loose in the socket or has burned out - On models with incandescent interior light
bulbs, tighten or replace the bulb. See "Lights."
NOTE: On models with LED lights, call for assistance or service if the interior lights do not illuminate
when either door is opened. See either the front cover or the Warranty for contact information.
Dispenser light is turned off - On some models, if the dispenser light is set to OFF, the light will turn
on only when a dispenser pad/lever is pressed. If you want the dispenser light to stay on
continuously, select a different setting. See "Water and Ice Dispensers."
Dispenser light is set to AUTO or NIGHT LIGHT - On some models, if the dispenser light is set to
AUTO or NIGHT LIGHT, make sure the dispenser light sensor is not blocked. See "Water and Ice
Dispensers."
NOTE: On models with LED lights, call for assistance or service if the dispenser lights do not operate
correctly. See either the front cover or the Warranty for contact information.
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
Possible Causes and/or Recommended Solutions
Gaskets are dirty or sticky - Clean the gaskets and contact surfaces with mild soap and warm
water. Rinse and dry with a soft cloth.
Door is blocked open - Move food packages away from the door. Make sure all bins and
shelves are in their correct positions. Make sure all packaging materials have been removed.
Doors need to be aligned, or refrigerator needs to be leveled - See the leveling and door
alignment instructions.

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