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Disk Error Conditions And Recommended Actions - HP P2000 Reference Manual

Msa system event descriptions
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Disk error conditions and recommended actions

Table 1
Disk error conditions and recommended actions
Condition
Event 8 reports that the RAID controller can no
longer detect the disk.
Event 8 reports a media error for the disk.
Event 8 reports a SMART error for the disk.
Event 8 reports a hardware error for the disk.
Event 8 reports an Illegal Request sense code for a
command the disk should support.
Event 8 reports that the disk was intentionally failed
by RAID-6 logic.
At the time a disk failed, the dynamic spares
feature was enabled and a properly sized disk was
available to use as a spare.
At the time a disk failed, the dynamic spares
feature was enabled but no properly sized disk was
available to use as a spare.
At the time a disk failed, the dynamic spares
feature was disabled and no dedicated spare or
properly sized global spare was available.
The status of the vdisk that originally had the failed
disk status is Good. A global or vdisk (dedicated)
spare has been successfully integrated into the
vdisk and the replacement disk can be assigned as
either a global spare or a vdisk spare.
The status of the disk just installed is LEFTOVR.
If the status of the vdisk that originally had the
failed disk status is FATAL FAIL, one or more disks
have failed in a RAID-0 vdisk; two or more disks
have failed in a RAID- 1 , 3, or 5 vdisk; or three or
more disks have failed in a RAID-6 vdisk.
The status of the vdisk that originally had the failed
disk status is DRV ABSENT or INCOMPLETE. These
status indicators only occur when the enclosure is
initially powered up. DRV ABSENT indicates that
one disk is bad. INCOMPLETE indicates that two or
more disks are bad.
The status of the vdisk that originally had the failed
disk indicates that the vdisk is being rebuilt.
42
Recommended action
Reseat the disk. If this does not resolve the problem,
replace the disk.
Replace the disk.
Replace the disk.
Replace the disk.
Replace the disk.
No action required.
No action required; the system automatically uses
that disk to reconstruct the vdisk.
Replace the disk so the system can automatically
use the new disk to reconstruct the vdisk.
Replace the disk and use SMU to assign the new
disk as a spare for the vdisk so the system can
automatically use that disk to reconstruct the vdisk.
Use SMU to assign the new disk as either a global
spare or a vdisk spare.
All of the member disks in a vdisk contain
metadata in the first sectors. The storage system
uses the metadata to identify vdisk members after
restarting or replacing enclosures.
See the topic about clearing disk metadata in the
SMU reference guide.
All data in the vdisk is lost. Use the CLI trust
command to attempt to bring the vdisk back online.
Make sure the enclosures and associated data host
were powered on in this order: first the drive
enclosures, then the controller enclosure, then the
data host. If the power-on sequence was correct,
locate and replace the additional failed disks.
Wait for the vdisk to complete its operation.

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