Brother MFC-J220 Basic User's Manual page 85

Network Difficulties (MFC-J265W and MFC-J415W only)
Difficulty
Cannot print over the network.
The network scanning feature does
not work.
The Brother software cannot be
installed.
Cannot connect to wireless
network.
Reset the network settings.
Suggestions
Make sure that your machine is powered on and is online and in Ready mode.
Print a Network Configuration list (see Reports in chapter 6 in the Advanced
User's Guide) and check the current Network settings printed in this list.
(If you are having Network problems, see Network User's Guide for more
information.)
®
(Windows users)
It is necessary to configure the third-party Security/Firewall Software to allow
Network scanning. To add port 54925 for Network scanning, enter the information
below:
In Name: Enter any description, for example Brother NetScan.
In Port number: Enter 54925.
In Protocol: UDP is selected.
Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
(Macintosh users)
Re-select your machine in the Device Selector application located in
Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the
model list in ControlCenter2.
®
(Windows users)
Allow network access to the following programs if your security software displays
an alert message during MFL-Pro Suite installation.
BrC3Rgin.exe
BrnIPMon
Brother Status Monitor (Network)
ControlCenter Program
Generic Host Process f...
Setup.exe
Spooler SubSystem App
wdsw MFC Application
(Macintosh users)
Re-select your machine in the Device Selector application located in
Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the
model list in ControlCenter2.
Investigate the problem using WLAN Report.
Press Menu key, choose Print Reports and then press OK. Choose
WLAN Report.
For details, see the Network User's Guide.
Press Menu key, choose Network and then press OK. Choose
Network Reset.
For details, see the Network User's Guide.
Troubleshooting
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