Hp Netserver Diagnostic Assistant - HP D5970A - NetServer - LCII Service & Reference Manual

no access to operating system error logs, since the OS is not operating at the same time as the
diagnostic tools
limited ability to test only a single component at a time
inability to indicate problems with wrongly configured systems or the network

HP NetServer Diagnostic Assistant

Before Diagtools, there was Diagnostic Assistant. It is located on a flexible diskette in a resealable pouch
inside the server cabinet and is also a selection on the HP NetServer Navigator CD-ROM under HP
NetServer Utilities.
NOTE
The flexible disk is bootable -- to ensure that it is independent of the customer's network operating system.
However, it does not include COMMAND.COM -- so it cannot be used as a DOS system.
Diagnostic Assistant Tests
Tests are included for the system board and processor, the memory subsystem, IDE hard drives, the SCSI
controllers and buses, and SCSI hard drives. If the Diagnostic Assistant loads and comes up, you know that
the flexible disk, display controller, monitor, and keyboard are working. When the Diagnostic Assistant first
runs, it presents you with a hardware inventory of what it sees configured in the system. To help you see if
the server is configured properly, use this list to compare with what you think is installed and configured.
Quick and Continuous Tests
Each Quick Test is designed to run in less than three minutes on a typically-configured system.
The main menu gives enough information for you to estimate total test time before starting a
test. The Quick Tests halt on the first error.
The Continuous Tests are designed to be run overnight or over a weekend. The Main Test
Menu gives enough information for you to estimate test rate for the system under test.
Any Quick or Continuous test can be interrupted or aborted by pressing the ESC key while the
test is running. All tests are non-destructive.
Lines indicating errors are appended to a LOG file on the flexible disk which can be returned
with a failed part.
The CD-ROM and DAT tests require the use of a CD-ROM disk (an audio disk will do) or DAT
tape. The DAT test is non-destructive.
For additional information on the HP NetServer Diagnostic Assistant, see the On-line Manual that is available
within the Diagnostic Assistant program.
The Diagnostic Assistant works on the following systems: LC, LF, LH, LS, LX, LXe, E Series.
Starting the Quick or Continuous Tests
To run Diagnostic Assistant:
1. Bring down the network, if running.
2. Insert the disk in drive A, or HP NetServer Navigator CD-ROM; and reboot the computer
3. Follow the instructions on the menus. (Choose NetServer utilities on the HP NetServer
Navigator.)
To start the test: use the keyboard cursor keys to select the test or item you want and press Enter.
You should run these diagnostics first before you change or replace any parts to help
make sure the system is properly configured, especially for SCSI problems.
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