Locating Warranty Information; Hp Troubleshooting Resources And Tools; Hp Support Assistant; E-Support - HP Z1 User Manual

Locating warranty information

To locate base warranty information, see http://www.hp.com/support/warranty-lookuptool.
To locate an existing Care Pack, see http://www.hp.com/go/lookuptool.
To extend a standard product warranty, visit http://www.hp.com/hps/carepack. HP Care Pack
Services offer upgraded service levels to extend and expand a standard product warranty.

HP troubleshooting resources and tools

This section provides information on the HP Help and Support Center, E-support, and Helpful Hints for
troubleshooting.

HP Support Assistant

HP Support Assistant (Windows 7 systems only) helps you maintain workstation performance and
resolve problems. HPSA provides automated updates, onboard diagnostics, product information, and
guided assistance to help maintain optimum workstation performance. To access HPSA, click Start >
All Programs > HP Help and Support > HP Support Assistant.
NOTE:
HP Support Assistant is not available on Linux.

E-support

Online access and support resources include Web-based troubleshooting tools, technical knowledge
databases, driver and patch downloads, online communities, and product change notification services.
The following Web sites are also available to you:
http://www.hp.com—Provides useful product information.
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http://www.hp.com/support/workstation_manuals—Provides the latest online documentation.
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http://www.hp.com/go/workstationsupport—Provides technical support information for
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workstations.
http://www.hp.com/support—Provides a listing of the worldwide technical support phone
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numbers. Access the telephone numbers by visiting the Web site, then select your region, and click
Contact HP in the upper-left corner.
http://www.hp.com/support/workstation_swdrivers—Provides access to software and drivers for
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workstations.
32 Chapter 7 Diagnostics and Minor Troubleshooting