Limited Warranty Period; Types Of Warranty Service - HP s3700f - Pavilion - Slimline Limited Warranty

Limited warranty and support guide
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OTHER CLAIM. THIS LIMITATION OF LIABILITY CANNOT BE WAIVED OR AMENDED BY
ANY PERSON. THIS LIMITATION OF LIABILITY WILL BE EFFECTIVE EVEN IF YOU HAVE
ADVISED HP OR AN AUTHORIZED REPRESENTATIVE OF HP OF THE POSSIBILITY OF
ANY SUCH DAMAGES. THIS LIMITATION OF LIABILITY, HOWEVER, WILL NOT APPLY
TO CLAIMS FOR PERSONAL INJURY.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE
OTHER RIGHTS THAT MAY VARY FROM STATE TO STATE OR FROM COUNTRY/REGION
TO COUNTRY/REGION. YOU ARE ADVISED TO CONSULT APPLICABLE STATE OR
COUNTRY/REGION LAWS FOR A FULL DETERMINATION OF YOUR RIGHTS.

Limited Warranty Period

The Limited Warranty Period for an HP Hardware Product is a specified, fixed period
commencing on the date of purchase. The date on your sales receipt is the date of
purchase unless HP or your reseller informs you otherwise in writing.

Types of Warranty Service

To enable HP to provide the best possible support and service during the Limited Warranty
Period, you may be directed by HP to verify configurations, load most recent firmware,
install software patches, run HP diagnostics tests, or use HP remote support solutions
where applicable.
HP strongly encourages you to accept the use of or to employ available support
technologies provided by HP. If you choose not to deploy available remote support
capabilities, you may incur additional costs due to increased support resource
requirements. Listed below are the types of warranty support service that may be
applicable to the HP Hardware Product you have purchased.
Customer Self Repair Warranty Service
In countries/regions where it is available, your HP Limited Warranty may include a
customer self repair warranty service. If applicable, HP will determine in its sole discretion
that customer self repair is the appropriate method of warranty service. If so, HP will ship
approved replacement parts directly to you to fulfill your HP Hardware Product warranty
service. This will save considerable repair time. After you contact the HP Technical
Support Center and the fault diagnosis identifies that the problem can be fixed using one
of these parts, a replaceable part can be sent directly to you. Once the part arrives,
replace the defective part pursuant to the provided instructions and documentation. If
further assistance is required, call the HP Technical Support Center, and a technician will
assist you over the phone. In cases where the replacement part must be returned to
HP, you must ship the defective part back to HP within a defined period of time, normally
thirty (30) days. The defective part must be returned with the associated documentation in
the provided shipping material. Failure to return the defective product may result in HP
billing you for the replacement. With a customer self repair, HP will pay all shipping and
part return costs and determine the courier/carrier to be used. If customer self repair
applies to you, please refer to your specific HP Hardware Product announcement. You can
also obtain information on this warranty service on the HP Web site at:
http://www.hp.com/support
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