Troubleshooting - HP Rx2620-2 - Integrity - 0 MB RAM User Manual

4 Troubleshooting

The following issues might be encountered with the Windows ISPs. The issues are in bold and
their resolutions follow.
• How do I set the rules for Windows Firewall and Security Policy properly?
When the Windows Security Alert appears, click Unblock and set your firewall settings to
the following:
1. Click Start>Control Panel>Administrative Tools>Windows Firewall with Advanced
Security>Inbound Rules>Remote Administration (NP-IN).
2. Select Enabled, and Allow the connections.
• The Insight Management Agents failed to install while upgrading from Windows Server
2003 to Windows Server 2008.
Microsoft recommends that all software be removed from the system before upgrading from
Windows Server 2003 to Windows Server 2008. Microsoft cannot guarantee the stability of
the operating system or the software after the upgrade is complete if software applications
are left on the system during the upgrade process.
• The HP Smart Update Manager encountered a fatal error while trying to initialize when
running in a directory path containing double-byte characters.
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