Samsung UA46C5000 User Manual page 45

Issues
The channel menu is greyed out.
(unavailable)
Your settings are lost after 30 minutes or
every time the TV is turned off.
You have intermittent loss of audio or
video.
You see small particles when you look
closely at the edge of the frame of the TV.
The PIP menu is not available.
You turned the TV off 45 minutes ago, and
it turned on again.
There are recurrent picture/sound issues.
A reaction may occur between the rubber
cushion pads on the base stand and the
top finish of some furniture.
✎
This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. However,
there may be a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the
product.
Solutions and Explanations
• The Channel menu is only available when the TV source is selected.
• If the TV is in the Store Demo mode, it will reset audio and picture settings every 30 minutes. Change
the settings from Store Demo mode to Home Use mode in the Plug & Play (Initial setup) procedure.
Press the SOURCE button to select TV mode, and go to
setup) → ENTERE (p. 7).
• Check the cable connections and reconnect them.
• Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are
flexible enough for long term use. If mounting the TV to the wall, we recommend using cables with 90
degree connectors.
• This is part of the product's design and is not a defect.
• PIP functionality is only available when you are using a HDMI, PC or components source (p. 17).
• It is normal. The TV operates the OTA (Over The Aerial) function itself to upgrade firmware
downloaded whilst your watching TV.
• Check and change the signal/source.
• To prevent this, use felt pads on any surface of the TV that comes in direct contact with furniture.
MENU → Setup → Plug & Play (Initial
English
45