Using The Diagnostics Cd; Downloading The Diagnostics Program; Using The Diagnostic Diskette - IBM NetVista Hardware Maintenance Manual

Using the diagnostics CD

Complete the following steps to start the IBM Enhanced Diagnostics using the CD:
1. Turn off your computer and any attached devices.
2. Turn on all attached devices; then, turn on your computer.
3. When you see Press F1 For Configuration/Setup, press the F1 key.
4. When the Configuration/Setup Utility menu appears, select Boot.
5. Change the First Boot Device to the appropriate CD-ROM.
6. Note the device selected as the First Startup Device. Later, you must restore this
7. Press Esc one time to return to the Configuration/Setup Utility menu.
8. Select Exit from the main menu
9. Save your configuration.

Downloading the diagnostics program

Complete the following steps to download the latest image of the IBM Enhanced
Diagnostics from the World Wide Web and create a startable Enhanced Diagnostics
diskette:
1. Go to the following World Wide Web site: http://www.ibm.com/pc/support/
2. Download the diagnostics file for your computer to a hard disk drive directory
3. Go to a DOS prompt and change to the directory where the file was
4. Insert a blank high-density diskette in diskette drive A.
5. Type in the following, and then press Enter: filename a: where filename is the
The downloaded file is self-extracting and will be copied to the diskette. When the
copy completes, you have a startable IBM Enhanced Diagnostics diskette.

Using the diagnostic diskette

Complete the following steps to start the IBM Enhanced Diagnostics using the
diagnostics diskette:
1. Turn off your computer and any attached devices.
2. Insert the IBM Enhanced Diagnostics diskette into the diskette drive.
3. Turn on all attached devices; then, turn on your computer.
4. Follow the instructions on the screen.
5. Place the Device Drivers and IBM Enhanced Diagnostics CD in the CD-ROM
When the tests have completed, you can view the Test Log by selecting Utility
from the top of the screen.
If the hardware checks out OK but the problem persists during normal computer
operations, a software error might be the cause. If you suspect a software problem,
refer to the information that comes with the software package.
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IBM NetVista Type 6838, 6848: Hardware Maintenance Manual
setting.
Important:
When you finish running the diagnostics and utilities, remove the CD from the
CD-ROM drive and turn off the computer. You must restore the First Startup
Device to the original settings. Use steps 2 through 7 of this procedure to do
this.
(not to a diskette).
downloaded.
name of the file you downloaded from the Web.
drive. The diagnostics will load. Follow the instructions on the screen to run
the diagnostics.