Customer Support; Getting Started - HP Presario SR1900 - Desktop PC Limited Warranty

OzEmail (Australia)
132 884
support@ozemail.com.au
http://homesite.service.ozemail.com.au/
Sonic
(with CD-RW or DVD+RW/+R option only)
http://www.sonic.com
Xtra (New Zealand)
0800 22 55 98
xtrahelp@xtra.co.nz
http://www.xtramsn.co.nz
To Our Valued Customer
Congratulations on your decision to purchase a Desktop PC!
During development, the PC must pass extensive quality tests
to meet the rigorous standards that have made us famous for
quality and reliability.
All of our PCs go through a comprehensive quality test to
ensure the PC is working correctly before it leaves our
factory. In addition, we have placed a security seal on your
PC to indicate that it has not been tampered with since it left
our factory.
We know that expanding and upgrading are key benefits
for all customers. We are proud to make this a key
differentiator for our PCs and understand that you may wish
to upgrade your PC to meet your specific needs.
Any hardware upgrades that you intend to do should only
be done after you have completely set up your new PC.
Refer to the setup poster included with your system for help
with setting up. If you have any problems setting up your
system and turning it on, immediately contact the HP
Customer Support Center listed earlier in this Warranty and
Support Guide, and a HP Customer Representative will
assist you. This must be done first before attempting to
upgrade your system.
By breaking the security seal on the back of the PC, you are
confirming that the PC was working properly before you
attempted to upgrade your system. Once the security seal
has been broken, your PC is then, to the extent allowed by
local law, covered under the terms and conditions listed in
the following pages.
Thank you for choosing this PC. We hope you enjoy
discovering the exciting things you can do with it!
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Customer Support

Easy to reach. Easy to use. Award-winning HP Customer
Support is our promise to help you get the most from your
PC. Whether with tools located on your PC, from
information on the Web, by phone, or through your local
retailer, you'll find what you need.
Problems? HP Will Help
Your new PC is built to work right now — and for many
years to come. But it is a complex, powerful machine, and
sometimes things go wrong. If that happens to your
computer, HP is ready to help.

Getting Started

Follow the setup poster and the Getting Started Guide for
help with setting up and using your PC.
Register Your PC
It is always best to register your PC. This allows for quicker
help when you need it. You can register your PC on the
Web at: http://www.hp.com/apac/register
See What You Can Do
There's lots of helpful information included with your PC.
First look at Help on your Windows
click Start on the taskbar). It contains more detailed help
and will give you suggestions on how to fix the problem.
Within the Help and Support Center, you can get the latest
news from HP about your PC. Be sure to also check the
updates from HP that are sent to your desktop from time
to time.
Next, try a little surfing! The HP Web site has updated
software, tips and tricks, answers for common problems,
and other information. Go to the Support Web site listed
earlier in this document and search for your PC model.
Call HP Customer Support Center
Finally, if these steps don't help, you can reach a real,
knowledgeable person by calling the HP Customer Support
Center in your area. Phone assistance to get you up and
running is covered for thirty (30) days from the time you
purchased your computer. After thirty (30) days, there may
be a charge, but the helpful support is still available.
®
desktop (to access it,