HP c3750 - Workstation Troubleshooting Manual page 3

1 Troubleshooting SCR+DMI
for HP-UX
This document describes steps you can take if SCR+DMI for HP-UX is not running
properly.
Step 1. Ensure that DCE/RPC is running correctly on all the systems involved
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IMPORTANT
Step 2. Verify entries in the file /var/dmi/dmiMachines. This must be done on each client and
on the server.
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Step 3. Verify that DMI is working on both the server and all clients. If any of the following four
steps fail, DMI is not working correctly. SCR cannot work correctly if DMI is not working
correctly.
1. Launch the DMI browser by executing /usr/dmi/bin/browser
Chapter 1
Check for the necessary daemons, and restart them if necessary.
Run the command, ps –ef
The output should include the following daemons:
— For DCE on both the server and the client node(s):
root46910 Sep 27?1:51/opt/dce/sbin/rpcd
— For DMI on both the server and the client node:
root2717310Oct 4?4:21/usr/dmi/bin/dmisp
root272410Oct 4?0:35/usr/dmi/bin/hpuxci
root2719510Oct 4?2:18/usr/dmi/bin/swci
— For SCR on the server:
root73731016:23:52?0:00/opt/scr/lbin/scrdaemon
Check that you have the required software and patches. Refer to the README for
the release of HP-UX you are working with. The patches assume a base level of the
HP-UX Applications Release distributed 7 June, 1999.
The DCE patches must be loaded in numerical order.
A hostname or an IP address can be used for each machine (each network card in a
machine needs to be listed) in the file.
On each client, the file must include an entry for each network card on the client and
each network card on the server.
On the server, the file must contain an entry for each network card on the server and
each network card on each client.
Troubleshooting SCR+DMI for HP-UX
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