Troubleshooting
If the new memory is not recognized, check that you have correctly followed the installation procedure described
above.
If there are any errors reported during the computer's startup routine, press
necessary action.
If you cannot start your computer properly, remove the memory and try starting your computer again. If the computer
now starts OK, there may be a problem with the new memory.
If you experience any other problems as a result of the upgrade, refer to the online support center.
Removing Video
If you need to remove a video memory module, a special tool (part number 5041-2553, available from your HP-authorized
Memory
support agent or reseller) is required. Insert this tool into the notched ends of the module and lever the module out.
2 Installing Accessories in Your Computer
Installing Video Memory
to view the error(s) and take any
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