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Factory Data Reset
From this menu you can reset your device and sound settings
to the factory default settings.
1. From the Home screen, press
Settings
Backup and reset
2. Read the on-screen reset information.
3. Tap Reset device.
4. If necessary, enter your password and tap Delete all.
The device resets to the factory default settings
automatically and when finished displays the Home
screen.
Collect Diagnostics
This feature only collects diagnostic data for troubleshooting
use.
1. From the Home screen, press
Settings
Backup and reset
2. Read the on-screen System Manager Application
information.
326
and then tap
Factory data reset.
and then tap
Collect diagnostics.
Note: This software collects only diagnostic data from your
device so that T-Mobile technicians can better
troubleshoot issues with your device.
3. Choose to enable or disable the feature by placing a
check mark in the Allow Diagnostics field.
4. Select either More Info.. (to read additional information)
or Close to close the message screen.
Important! Selecting Close only closes the current description
scree and does not disable data collection.
To disable data collection, go to Settings
and reset
Collect diagnostics and turn off the
Allow Diagnostics feature.
Backup
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