Problems Related To File Management; A Job Cannot Be Stored In A Custom Folder; A Stored File Has Disappeared; A File Cannot Be Deleted - Sharp MX-3114N Operation Manual

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Problem
A job cannot be stored
in a custom folder.

PROBLEMS RELATED TO FILE MANAGEMENT

Problem
A stored file has
disappeared.
A file cannot be
deleted.
The property of a file
cannot be set to
[Confidential].
A confidential file or
confidential folder
cannot be opened.
A file name cannot be
stored or changed.
A custom folder name
cannot be stored or
changed.
Point to check
Do custom folders appear in "Folder
Information"?
(When printing)
Does the custom folder have a
password?
Point to check
Did you touch the [Print and Delete the
Data] key to print a stored file?
Has automatic deletion of document
filing files been enabled?
Is the property of the file set to
[Protect]?
Is the file in the Quick File folder?
Did you enter the wrong password?
Does the name include characters that
cannot be used in a file or folder name?
Click the [Get Folder Name] button in the document
filing save screen of the printer driver to call up the
custom folders that have been created on the
machine.
Enter the password configured in the machine in
the document filing save screen.
Use the [Print and Save the Data] key.
A file that is printed using the [Print and Delete the Data]
key is automatically deleted after being printed.
The file property can be set to "Protect" to prevent the
file from being easily deleted.
If files that you need have been deleted, consult the
administrator of the machine.
When "Automatic Deletion of File Settings" is enabled in
the system settings (administrator), the files in the
specified folders are periodically deleted. (Even when
the file property is "Confidential" or "Protect", the file
may be deleted.)
Change the property to [Sharing] and then delete
the file.
A file cannot be deleted when its property is set to
[Protect].
Move the file to a different folder and then specify
"Confidential".
"Confidential" cannot be specified for a file in the Quick
File folder.
(Note that "Protect" can be specified for a file in the
Quick File folder to prevent it from being easily deleted.)
Ask your administrator.
If you cannot remember the password, it is possible to
change the file or folder password to a new password in
the system settings (administrator).
The following characters cannot be used in a file or
folder name:
\ ? / " ; : , < > ! * & # |
8-35
TROUBLESHOOTING
Solution
Solution
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