Troubleshooting - LG KG195 User Manual

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Troubleshooting

Problem
Telephone cannot be
switched on
Battery empty
The battery doesn't charge
properly or the phone
sometimes turns itself off
Usage time of battery
becomes shorter
Charging error – Temperature
out of range
Charging error – Wrong
charger
Charging error – Battery
defective
Charging error – No battery
icon appears when charging
Forget the phone code or
password
Enter PUK
Phone loses network
Possible Corrective measures
Please take out battery and insert the battery
once again then press E power on.
Charge battery. Check charging indicator in the
display.
Wipe the charging contacts of both phone and
battery with a clear soft battery cloth.
If the battery time is short, it may be due to the
user environment, or large volume of calls, or
weak signals.
Make sure the ambient temperature is right, wait
for a while, and the then charge again.
Only use original LG accessories.
Replace battery.
The battery is empty or has been not used for a
long time. It may take a while before the batter
icon appears on the screen.
The default phone code is "0000".
The PIN code has been entered incorrectly three
times in succession, and the phone is now
blocked. Enter the PUK supplied by your service
provider.
The network connection has been lost. You may
be in a weak signal area. Move and try again. You
are trying to access an option for which you have
no subscription with your service provider.
Contact the service provider for further detail.
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