HP 970cxi - Deskjet Color Inkjet Printer User Manual

(english) mac connect * user's guide - c6429-90096.
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Thank you for buying an HP DeskJet printer. Because HP wants
owning your printer to be a trouble-free experience, we back your
purchase with HP Customer Care—award-winning service and support
that includes:
Click your way to a quick solution!
http://www.hp.com/support/home_products is a great place to start
for answers to questions about your HP DeskJet printer—24 hours a
day, seven days a week.
HP Customer Care User Forums
Go online, anytime, and you will also find helpful user forums—a
great source of ideas and suggestions for using your HP DeskJet
printer. You can access the user forums directly from
http://www.hp.com/support/home_products.
HP Customer Care by Phone
Call us direct and connect with a service technician who specializes in
your product and who can typically answer your questions in one
phone call. See page 46 in this User's Guide for phone numbers.

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   Summary of Contents for HP 970cxi - Deskjet Color Inkjet Printer

  • Page 1: Hp Customer Care

    HP Customer Care Thank you for buying an HP DeskJet printer. Because HP wants owning your printer to be a trouble-free experience, we back your purchase with HP Customer Care—award-winning service and support that includes: HP Customer Care Online Click your way to a quick solution! http://www.hp.com/support/home_products is a great place to start for answers to questions about your HP DeskJet printer—24 hours a day, seven days a week.

  • Page 2

    HP DeskJet Printer User’s Guide for Macintosh 970C Series English...

  • Page 3

    Notice The information contained in this document is subject to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

  • Page 4: Table Of Contents

    Table of Contents Chapter 1 Using Your Printer Buttons and Lights ........... 1 Paper Trays .

  • Page 5: Table Of Contents

    Table of Contents Appendix A Setup Instructions Using a USB Connection ......... . . 53 Using an AppleTalk Connection .

  • Page 6

    Introduction Thank You For Buying an HP DeskJet Printer! Here’s what comes in the box. If something is missing, talk to your HP dealer or call HP Customer Care. (See “HP Customer Care by Phone” on page 46 for the appropriate telephone number.) Printer Documents...

  • Page 7: Finding More Information

    Special Features of Your HP DeskJet Printer Your new HP DeskJet printer is equipped with special features that improve print quality, giving you a competitive edge: Exceptional print quality • Stunning photo quality through HP’s Color Layering Technology • Laser-quality black text •...

  • Page 8: Buttons And Lights

    Using Your Printer Buttons and Lights The buttons on the front of your HP DeskJet printer enable you to turn the printer on and off, cancel a print job, or resume printing. The lights provide you with visual cues about the state of your printer. The buttons and lights from left to right are: Cancel Button –...

  • Page 9: Paper Trays

    Using Your Printer Paper Trays IN Tray IN tray pushed in You place paper and other media types for printing in the IN tray. Pull out this tray for easy loading. Once you insert the media you want to use, slide the paper guides so they rest snugly against the media.

  • Page 10: Automatic Two-sided Printing

    Using Your Printer Automatic Two-Sided Printing The Automatic Two-Sided Printing Module is a special hardware and software feature that enables your printer to automatically print on both sides of the page. Installing the Automatic Two-Sided Printing Module Turn the knob on the printer’s Rear Access Door counter-clockwise, and remove the door.

  • Page 11

    Using Your Printer Press the button on each side of the Automatic Two-Sided Printing Module, and insert the module into the back of the printer. Release the buttons. Printing with the Automatic Two-Sided Printing Module Load appropriate paper. Note: Not all paper types or sizes work with the Automatic Two-Sided Printing Module.

  • Page 12: Basic Printer Maintenance

    Using Your Printer Note: After one side of the page is printed on, the paper is held while the ink dries. Once the ink is dry, the paper is pulled back in, and the reverse side is printed. As each page is finished, the page will drop into the OUT tray.

  • Page 13

    Using Your Printer NOTES:...

  • Page 14: Choosing Your Printer

    Using Your Printer Software Choosing Your Printer If you haven’t already selected your HP DeskJet as the default printer in the Chooser, you should do so now. How you select the HP DeskJet in the Chooser depends on whether your computer is connected to the printer via USB or AppleTalk.

  • Page 15: Other Ways To Select A Default Printer, Desktop Printing

    Using Your Printer Software Other Ways to Select a Default Printer Besides using the Chooser, you can also select a default printer in the following ways: • Select the desired printer by clicking on the menu bar printer icon at the top of the screen, and choosing the DeskJet 970C.

  • Page 16: Checking Printer Status

    Using Your Printer Software Checking Printer Status You can tell the status of a printer by looking at its desktop icon: Icon Description Icon Description Idle printer (default) Printing stopped on default printer Idle printer (not Error on default printer default) Printing on default Printer not available or...

  • Page 17: Page Setup - Controlling Page Layout

    Using Your Printer Software Page Setup - Controlling Page Layout You control settings such as paper size, scaling, page orientation, and watermarks from the HP DeskJet 900 Series Page Setup dialog box. To get to this dialog box: Open the software program used to create your document. From the File menu, select...

  • Page 18

    Using Your Printer Software Watermarks Traditionally, a watermark is an indelible image impressed on a piece of paper that is visible by holding the paper up to the light. Your HP DeskJet printer can’t do that, but can create the illusion of a watermark by putting an image on each page of your document.

  • Page 19: Print Dialog Box

    Using Your Printer Software Print Dialog Box You control settings such as number of copies, all or specific pages to print, paper type, print quality, page layout, color, and background printing from the DeskJet 900 Series Print dialog box. To get to this dialog box, select Print from your software program’s...

  • Page 20

    Using Your Printer Software Indicate whether you want to start printing from the first page or from the last page. Click to display a list of other print- control panels. Enter the number of copies you want to print. If you don’t want to print the entire document, This area displays options set in other enter the beginning and ending page numbers Print panels.

  • Page 21

    Using Your Printer Software Paper Type/Quality Choose from a wide range of paper types. Print Quality Draft: Quick printing Normal: Every day printing Best: Highest quality High Res Photo: Only for photo media Prints a mirrored image of your document. Layout This dialog box allows you to specify the number of pages printed on each sheet of paper, or to print a poster by specifying the number of pages printed across...

  • Page 22

    Using Your Printer Software Color Your HP DeskJet 970C uses HP’s Color Matching technology to intelligently analyze each element on a page—text, graphics, and photographs—and provide the best color output. Choose: •HP Color Matching (default) • ColorSync • Grayscale (print in shades of gray) •...

  • Page 23

    Using Your Printer Software Background Printing Choose Background if you want to continue working while printing takes place. If you choose Foreground printing, you won’t be able to work on other tasks until the printing is complete, but printing will be faster. Choose: •Background continue working...

  • Page 24

    Using Your Printer Software Background Printing Instructions Options Delete a print job • Select the job title or icon, then click the Trash icon. • Drag the document’s icon to the Trash on your desktop. These methods delete only the print job, not the document itself. Hold/pause a print job •...

  • Page 25: Printing On Different Types Of Paper And Media

    Using Your Printer Software Printing on Different Types of Paper and Media What do you want to print What you need to do Single envelope Slide the envelope, with its flap side on the left and flap facing up, into the OUT tray’s single envelope slot. Continue sliding until the envelope stops.

  • Page 26

    Using Your Printer Software HP print settings to choose Guidelines to remember Page Setup • Make sure paper is loaded in the IN tray. - Paper Size: Choose appropriate envelope size • Make sure the OUT tray is in the down position. - Orientation: Choose Portrait icon...

  • Page 27

    Using Your Printer Software What do you want to print What you need to do Cards (index, business, and other small media) Pull out the IN tray. Slide out both of the paper guides, and remove all paper from the IN tray. Insert up to 45 cards into the IN tray as far as they will go.

  • Page 28

    Using Your Printer Software HP print settings to choose Guidelines to remember Page Setup • For ease of loading small cards, raise the OUT tray. After you - Paper Size: Choose appropriate card size have inserted the cards, lower the OUT tray. - Orientation: Choose Portrait icon...

  • Page 29

    Using Your Printer Software What do you want to print What you need to do Transparencies Slide out both of the paper guides, and remove all paper from the IN tray. Adhesive strip Fan the edges of the transparency sheets to separate them, then align the edges.

  • Page 30

    Using Your Printer Software HP print settings to choose Guidelines to remember Page Setup • For best results, use HP Premium Inkjet Transparency Film or - Paper Size: Choose appropriate size HP Premium Inkjet Rapid-dry Transparencies. - Orientation: Choose appropriate orientation Paper Type/Quality - Paper Type: Choose transparency type - Print Quality: Choose...

  • Page 31

    Using Your Printer Software What do you want to print What you need to do Manual Two-Sided Printing Book Binding Remove all paper from the OUT tray. Load paper into the IN tray. Slide the paper guides snugly against the sheets. In the Layout dialog box, click...

  • Page 32

    Using Your Printer Software HP print settings to choose Guidelines to remember Page Setup • You can do manual Two-Sided Printing with either the Rear - Paper Size: Choose appropriate size Access Door or Automatic Two-Sided Printing Module - Orientation: Choose appropriate orientation attached.

  • Page 33: Hp Deskjet 900 Series Utility Window, Print Cartridges

    Using Your Printer Software HP DeskJet 900 Series Utility Window The HP DeskJet 900 Series Utility is located in the Utilities folder on your hard drive’s main directory. The HP DeskJet 900 Series Utility window has six panels, as shown below: •...

  • Page 34

    Using Your Printer Software Select Panel Use this panel when any of the functions on the Utility window prompt you to select a printer. For example, if you want to calibrate your printer by choosing the Calibrate panel, you will be prompted to first select your printer if it is not already selected.

  • Page 35

    Using Your Printer Software NOTES:...

  • Page 36: Print Cartridge Status

    Using and Caring for Your Print Cartridges Print Cartridge Status Print Cartridge Status Light The Print Cartridge Status Light flashes when one or both of your print cartridges are low on ink, improperly installed, or malfunctioning. It will also flash if you are trying to use the wrong print cartridge type.

  • Page 37

    Using and Caring for Your Print Cartridges When the Print Cartridge Status Light flashes, open the printer’s top cover and follow the instructions below. If the arrow points to... It means... To solve the problem... Problem with color print cartridge The print cartridge is either: Insert print cartridge if there is •...

  • Page 38: Replacing Print Cartridges

    Using and Caring for Your Print Cartridges Replacing Print Cartridges Note: When buying replacement print cartridges, check the part numbers carefully. The print cartridge numbers for your printer are: Black HP 516 Series Tri-Color HP C65 Series Note: When a print cartridge runs out of ink, leave the empty cartridge in the cradle until you can replace it.

  • Page 39

    Using and Caring for Your Print Cartridges Warning Do NOT touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connection. Also, do NOT remove the copper strips; these are required electrical contacts. Push the print cartridge firmly, straight down into the print cartridge cradle.

  • Page 40: Storing Print Cartridges

    Using and Caring for Your Print Cartridges Storing Print Cartridges To maintain excellent print quality from your print cartridges: • Keep all print cartridges in their sealed packages, at room temperature (60-78˚ F or 15.6-26.6˚ C), until you are ready to use them. •...

  • Page 41: Cleaning Print Cartridges

    Using and Caring for Your Print Cartridges Cleaning Print Cartridges When Do You Need to Clean? Clean the print cartridges if your printed page is missing lines or dots, or if it contains ink streaks. If You See Missing Lines or Dots... Clean the print cartridges from the HP DeskJet 900 Series Utility window by doing the following:...

  • Page 42

    Using and Caring for Your Print Cartridges Manually Cleaning the Print Cartridges and Print Cartridge Cradle In order to properly clean the print cartridges and cradle, you will need distilled or bottled water and cotton swabs or a similar lint-free absorbent material that will not stick to the cartridges.

  • Page 43

    Using and Caring for Your Print Cartridges Manually Cleaning the Print Cartridge Cradle Using clean, moistened swabs, wipe the underside of each wall of the cradle. Repeat until no ink residue is seen on a clean swab. Reinsert the print cartridges, then close the printer’s top cover.

  • Page 44: Damage Resulting From Refilling The Print Cartridges

    Using and Caring for Your Print Cartridges Damage Resulting from Refilling the Print Cartridges To get the best performance from your printer, Hewlett-Packard recommends using only genuine HP supplies for HP DeskJet printers, including genuine factory-filled HP print cartridges. Damage resulting from the modification or refilling of HP print cartridges is specifically excluded from the coverage of HP printer warranties.

  • Page 45

    Using and Caring for Your Print Cartridges NOTES:...

  • Page 46: Basic Troubleshooting

    Getting Help When Things Go Wrong Basic Troubleshooting The following table lists the most common printing problems and their solutions. What if... Check this... You have problems with • Make sure your printer is on and all connections are secure. •...

  • Page 47

    Getting Help When Things Go Wrong What if... Check this... No page came out of the • Make sure the power is on and all connections are secure. printer. • Make sure the printer cover is closed. • Make sure the media is correctly loaded in the IN tray. •...

  • Page 48

    Getting Help When Things Go Wrong What if... Check this... The print quality is poor. • Make sure you are using media intended for HP DeskJet printers, and that the media is loaded print side down. • Make sure you have selected the correct paper type on the Paper Type/Quality dialog box.

  • Page 49

    Getting Help When Things Go Wrong What if... Check this... In Two-Sided Printing, the • Check the Page Setup dialog box to ensure you have checked Two Sided Safe binding margin appears in Margins and selected the correct paper orientation. See “Page Setup - Controlling the wrong place.

  • Page 50: Clearing A Paper Jam

    Getting Help When Things Go Wrong Clearing a Paper Jam If the paper jams in the printer: Pull the paper out of either the IN tray or the OUT tray. Press the Resume Button on the front of the printer to clear the paper jam. If the paper jam has cleared, print your document again.

  • Page 51

    Getting Help When Things Go Wrong If the Rear Access Door is attached and the paper jam is in the back of the printer: Turn the knob on the Rear Access Door (counter- clockwise) and remove the door. Pull the jammed paper out of the printer, then replace the Rear Access Door.

  • Page 52: Hp Customer Care

    Getting Help When Things Go Wrong HP Customer Care Printer Software Printer software (also referred to as a printer driver) allows your printer to talk with your computer. HP HP DeskJet printers set the provides several options for getting printer standard for quality and software and updates: reliability, so you have...

  • Page 53

    Getting Help When Things Go Wrong HP Customer Care by Phone Philippines 65 272 5300 Poland (+48) 22 519 06 00 Portugal 351 (0) 144 17 199 Within 90 days from the time of Russia 7095 923 50 01 your purchase, telephone support Singapore 65 272 5300 is provided to you free of charge.

  • Page 54: Part Names And Numbers

    Supplies and Accessories Part Names and Numbers Part Name Part Description Part Number Interface Cables HP IEEE 1284-Compliant Parallel Interface Cable With one 1284-A connector for the computer port and one 1284-B connector for the printer port. - 2-meter length C2950A - 3-meter length C2951A...

  • Page 55: Printer Quick Start Posters And User's Guides For Macintosh

    Supplies and Accessories Printer Quick Start Posters and User’s Guides for Macintosh Most HP printer documentation is available for viewing and printing at http://www.hp.com/support/home_products. Quick Start Poster User’s Guide Language Part Numbers Part Numbers Dutch C6429-90115 C6429-90103 English C6429-90107 C6429-90096 French C6429-90108 C6429-90097...

  • Page 56: Paper And Other Media

    Supplies and Accessories Paper and Other Media Availability of special media varies by country. Paper Type Description Part Number HP Bright White Inkjet Paper A4 (210 x 297 mm), 200 sheets C5977A A4 (210 x 297 mm), 500 sheets C1825A U.S.

  • Page 57: Ordering Information

    (1) 40 85 71 12 77 101 avenue du Vieux Chemin de Saint-Denis • Fax: (1) 47 98 26 08 92625 GENNEVILLIERS Germany • Hewlett-Packard GmbH, HP Express Support 07031-145444 Ersatzteil-Verkauf, Herrenberger Str. 130 71034 • Fax: 07031-141395 BÖBLINGEN International Sales Branch •...

  • Page 58

    5200 Blue Lagoon Drive, Suite 950 (305) 267-4220 Miami, FL 33126 • Fax: (305) 267-4247 Mexico • Hewlett-Packard de México, S.A. de C.V (52 5) 258-4600 Prolongación Reforma #470 • Fax: (54 1) 258-4362 Colonia Lomas de Santa Fe, C.P. 01210 México, D.F.

  • Page 59

    Supplies and Accessories NOTES:...

  • Page 60: Using A Usb Connection

    Setup Instructions Using a USB Connection You can connect your HP DeskJet 900 Series directly to your computer using a USB cable if your computer supports USB (Universal Serial Bus). Before you connect your printer to your computer, make sure your configuration meets these requirements: •...

  • Page 61: Setup Instructions

    Setup Instructions Load White Paper Printable Side Insert Print Cartridge Press Power Button to turn on printer. Remove vinyl tape from print cartridges. Do NOT touch or remove copper strip on print cartridges. Open top cover, then insert print cartridges. Close top cover.

  • Page 62

    Setup Instructions Connect USB Cable • You can connect to any USB port. • A USB cable, such as an HP USB-Compliant Interface Cable (part number C6518A), should be purchased separately. Install Printer Software Insert the HP Printer Software CD into your CD-ROM drive. Double-click the HP DeskJet 900 Series Installer icon.

  • Page 63: Using An Appletalk Connection

    Setup Instructions Using an AppleTalk Connection You can print to an HP DeskJet 900 Series printer using an AppleTalk network connection if your printer is turned on and connected to your AppleTalk network with an HP JetDirect 300X External Print Server. To set up an AppleTalk printer connection: •...

  • Page 64: Specifications

    Specifications Buttons/Lights Cancel Button Print Cartridge Status Light Resume Button and Light Power Button and Light DeskJet 970Cxi model no. C6429A DeskJet 970Cse model no. C6429B I/O Interface Black Text Print Speed* Centronics Parallel, IEEE 1284-Compliant with 1284-B receptacle Draft: 12 pages per min.

  • Page 65: Specifications

    Specifications Declared noise emissions in accordance with ISO Media Size 9296 Paper: Sound power level, LWAd (1B=10dB): 5.9 B in Normal U.S. Letter 216 x 279 mm (8.5 x 11 in) mode. Legal 216 x 356 mm (8.5 x 14 in) Sound pressure level, LpAm (bystander positions): Executive 184 x 279 mm (7.25 x 10.5 in)

  • Page 66

    Specifications Minimum Printing Margins Hagaki Postcards The printer cannot print outside a certain area of the Left: 3.2 mm (0.125 in) page, so you must make sure the contents of your Right: 3.2 mm (0.125 in) document fall within the printable area. Top: 1.8 mm (0.07 in) When you use nonstandard paper sizes and select...

  • Page 67

    Specifications NOTES:...

  • Page 68: Regulatory Notices

    • changes or modifications to this equipment not Increase the separation between the equipment and the receiver. expressly approved by Hewlett-Packard • Connect the equipment into an outlet on a Company may cause harmful interference, and circuit different from that to which the void your authority to operate this equipment.

  • Page 69: Limited Warranty Statement, Hp Year 2000 Warranty

    A. Extent of Limited Warranty 2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT Hewlett-Packard (HP) warrants to the end-user FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN customer that the HP products specified above will be...

  • Page 70: Index

    Index greeting foreground printing metric sizes accessories minimum margins AppleTalk connection General panel printing Automatic Two-Sided Printing getting help, See help change printers ink drying grayscale change the order of print jobs Layout panel greeting cards cleaning manual print cartridges module installation help printer...

  • Page 71

    Index Online specifications replacement Print Cartridge Status weight of status paper guides status icons Resume paper jams status light recovering from storing paper size using maintenance paper sizes Print dialog box print cartridges and minimum margins print margins printer by paper type print modes manual two-sided printing paper trays...

  • Page 72

    Index specifications Resume button status Resume light updates for software weight Revert to Default button urgent print requests printer software USB connection printing saturation Utility window banners Save Settings button cards scaling warranty from the desktop Select panel extensions iron-on transfers selecting a default printer statement labels...

  • Page 73

    Index NOTES:...

  • Page 74: Energy Consumption

    HP supplied internal components. HP printers are manufactured, shipped, and SupportPack must be purchased by the used. Hewlett-Packard has also developed customer within 30 days of purchase. Contact processes to minimize the negative impact of the nearest HP dealer about this service.

This manual also for:

Deskjet 970c series

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