HP 930c - Deskjet Color Inkjet Printer User Manual

(english) macintosh connect * users guide - c6427-90071.
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HP DeskJet 930C Series Printer
User's Guide for Macintosh
English

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   Summary of Contents for HP 930c - Deskjet Color Inkjet Printer

  • Page 1

    HP DeskJet 930C Series Printer User’s Guide for Macintosh English...

  • Page 2: Hp Customer Care

    HP Customer Care Thank you for buying an HP DeskJet printer. Because HP wants owning your printer to be a trouble-free experience, we back your purchase with Customer Care—award-winning service and support that includes: HP Customer Care Online Click your way to a quick solution! HP Customer Care Online is a great place to start for answers to questions about your HP DeskJet printer—...

  • Page 3

    Hewlett-Packard shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

  • Page 4: Table Of Contents

    Table of Contents Introduction ............. iii Chapter 1 Printing Basics Buttons and Lights .

  • Page 5

    Appendix A Setup Instructions Using a USB Connection ..........54 Appendix B Specifications .

  • Page 6

    Introduction Thank You For Buying an HP DeskJet Printer! Here’s what comes in the box. If something is missing, talk to your HP dealer or call HP Customer Care. (See page 47 for phone numbers.) Printer Printer software and electronic User’s Guide Black print cartridge Color print...

  • Page 7: Finding More Information

    Special Features of Your HP DeskJet Printer Your new HP DeskJet printer is equipped with these special features: • Stunning photo quality through HP’s Color Layering Technology • Laser-quality black text • Excellent print quality on plain paper • Uncompromising performance with print speeds of up to 9 pages per minute for black text and 7.5 pages per minute for text with color graphics •...

  • Page 8: Buttons And Lights

    Printing Basics Buttons and Lights The HP DeskJet printer buttons (shown below) let you turn the printer on and off, cancel a print job, or resume printing. The lights give you visual cues about the state of your printer. The buttons and lights from left to right are: Cancel Button –...

  • Page 9: Paper Trays

    Printing Basics Paper Trays Fold-Up Tray The Fold-Up tray, at the front of the printer, contains the IN and OUT trays. The Fold-Up tray must always be lowered to print or to access the ink cartridges. Fold-Up tray in up position IN Tray To print, place paper or other media types in the IN tray.

  • Page 10: Printer Maintenance Tips

    Printing Basics OUT Tray The printer sends finished pages to the OUT tray. OUT Tray Flap Down – This is the typical position for most types of printing. The down position also allows single envelope printing and printing on media smaller than 100 x 148 mm or 4 x 5 5/8 inches.

  • Page 11: Choosing Your Printer, Other Ways To Select A Default Printer

    Using Your Printer Software Choosing Your Printer Note: You should have already installed your printer software. If not, please see the Quick Start Poster or the HP Printer Software CD that came with your printer. If you haven’t already selected your HP DeskJet printer as the default printer in the Chooser, follow the directions below to do so now.

  • Page 12: Desktop Printing, Checking Printer Status

    Using Your Printer Software Desktop Printing Desktop printing is useful when you have a number of documents to print at once, or when you have a document that is already formatted for printing on a particular printer. There are two methods to print documents from the desktop. To perform desktop printing, either: •...

  • Page 13: Page Setup - Controlling Page Layout

    Using Your Printer Software Page Setup - Controlling Page Layout You control settings such as paper size, scaling, and page orientation from the HP DeskJet 900 Series Page Setup dialog box. To get to this dialog box: Open the software program used to create your document. From the File menu, select...

  • Page 14: Print Dialog Box

    Using Your Printer Software Print Dialog Box You control settings such as number of copies, all or specific pages to print, paper type, print quality, page layout, color, and background printing from HP DeskJet 900 Series Print dialog box. To get to this dialog box, select Print from your software program’s File...

  • Page 15: Using Your Printer Software

    Using Your Printer Software General General is the default panel selected in the Print dialog box. This panel lets you select the number of copies you want to print, whether you want to print the entire document or select pages, and whether you want to print from the front of your document or begin printing from the end forward.

  • Page 16

    Using Your Printer Software Paper Type/Quality Choose from a wide range of paper types. Print Quality Draft: Quick printing Normal: Everyday printing Best: Highest quality High Res Photo: Photo quality when photo media and Best selected. Layout This dialog box allows you to specify the number of pages printed on each sheet of paper, or to print a poster by specifying the number of pages printed across and down.

  • Page 17

    Using Your Printer Software Color Your HP DeskJet 900 Series printer uses HP’s Color Matching technology to intelligently analyze each element on a page—text, graphics, and photographs— and provide the best color output. Choose: • HP Color Matching (default) • ColorSync •...

  • Page 18

    Using Your Printer Software Background Printing Choose Background if you want to continue working while printing takes place. If you choose Foreground printing, printing will be faster, but you won’t be able to work on other tasks until the printing is complete. Choose: •...

  • Page 19

    Using Your Printer Software The following table describes additional features available when using background printing. To access these features from the desktop, double-click DeskJet 930C printer icon. Background Instructions Printing Options Delete a print job • Select the job title or icon, then click the Trash icon.

  • Page 20: Printing On Different Types Of Paper And Media

    Using Your Printer Software Printing on Different Types of Paper and Media The HP DeskJet 930C Series printer is designed to encompass so many different types of print media that you’re practically set up as a small print shop. This chapter explains how to use the different printing materials.

  • Page 21

    Using Your Printer Software Printing Greeting Cards and Hagaki I want to print… I should… Slide out both of the paper guides, and remove all paper from the IN tray. Insert up to 5 cards into the IN tray as far as they will go.

  • Page 22

    Using Your Printer Software Printing Envelopes and Other Small Media I want to print… I should… Single envelope and small media [sized Slide the envelope, with its flap side on the left and between 77 x 127 mm (3 x 5 in.) and flap facing up, or other small media into the single 100 x 148 mm (4 x 5 5/8 in.)] envelope slot.

  • Page 23

    Using Your Printer Software I want to print… I should… Stack envelopes Slide out both of the paper guides, and remove all paper from the IN tray. Slide up to 15 envelopes, with their flap side on the left and flap facing up, into the IN tray as far as they will go.

  • Page 24

    Using Your Printer Software Printing Small Media I want to print… I should… Small Media (larger than 100 x 148 mm) Make sure the IN tray is pushed in. (4 x 5 5/8 in.) Raise the OUT Tray Flap to the up position. Insert small media into the IN tray as far as they will go.

  • Page 25: Printing Labels

    Using Your Printer Software Printing Labels I want to print… I should… Slide out both of the paper guides, and remove all paper from the IN tray. Fan the edges of the label sheets to separate them, then align the label edges. Insert up to 20 label sheets (label side down).

  • Page 26: Printing Transparencies

    Using Your Printer Software Printing Transparencies I want to print… I should… Slide out both of the paper guides, and remove all paper from the IN tray. Fan the edges of the transparency sheets to separate them, then align the edges. Insert a stack of up to 25 transparency sheets, rough side down and the adhesive strip towards the printer.

  • Page 27

    Using Your Printer Software Printing Iron-on Transfers I want to print… I should… Slide out both of the paper guides, and remove all paper from the IN tray. Load the transfer paper transparent (or glossy) side down. Slide the paper guides snugly against the sheets. Choose the print settings that match the type and size of your iron-on transfers.

  • Page 28: Printing Banners

    Using Your Printer Software Printing Banners I want to print… I should… Tear off the number of sheets (up to 20) you need. Tear off and discard the perforated strips, if any. Slide out the paper guides, and remove all paper from the IN tray.

  • Page 29: Printing Posters

    Using Your Printer Software Printing Posters I want to print… I should… Load paper in the IN tray. Slide the paper guides snugly against the sheets. Choose the print settings that match the type and size of your poster. Print your poster. HP print settings to choose Guidelines to remember Page Setup...

  • Page 30: Two-sided Printing

    Using Your Printer Software Two-Sided Printing I want to print… I should… Manual Two-Sided Printing Remove all paper from the OUT tray. Load paper into the IN tray. Book Binding Slide the paper guides snugly against the sheets. In the Layout dialog box, click Print Both Sides, then select either the Book...

  • Page 31

    Using Your Printer Software Printing on Legal (8.5 x 14 in.) Paper I want to print… I should… Raise the OUT Tray Flap and pull out the IN tray. Slide out both of the paper guides. Insert a stack of legal-sized paper into the IN tray, printable side down.

  • Page 32: Hp Deskjet Utility Window

    Using Your Printer Software HP DeskJet Utility Window The HP DeskJet Utility is located in the Utilities folder on your hard drive’s main directory. The HP DeskJet Utility window has seven panels, as shown below: • Select allows you to select the DeskJet 930C from the list of printers connected to your computer (see “Select Panel”...

  • Page 33

    Using Your Printer Software Select Panel Use this panel when any of the functions on the Utility window prompt you to select a printer. For example, if you want to calibrate your printer by choosing the Calibrate panel, you will be prompted to first select your printer if it is not already selected.

  • Page 34: Print Cartridge Status

    Using and Caring for Your Print Cartridges Print Cartridge Status The Print Cartridge Status Light flashes when one Print Cartridge Status Light or both of your print cartridges are low on ink, improperly installed, or malfunctioning. It will also flash if you are trying to use the wrong print cartridge type.

  • Page 35: Using And Caring For Your Print Cartridges

    Using and Caring for Your Print Cartridges When the Print Cartridge Status Light flashes, open the printer’s top cover and follow the instructions below. For more information on replacing print cartridges see page 29. If the arrow points to... It means... To solve the problem...

  • Page 36: Replacing Print Cartridges

    Using and Caring for Your Print Cartridges Replacing Print Cartridges Note: When buying replacement print cartridges, check the part numbers carefully. The print cartridge numbers for your printer are: Black HP 516 Series, easy reference number Tri-Color HP C65 Series, easy reference number Note: When a print cartridge runs out of ink, leave the empty cartridge in the cradle until you can replace it.

  • Page 37

    Using and Caring for Your Print Cartridges Remove the replacement print cartridge from its packaging and carefully remove the protective vinyl tape. Do NOT touch the ink nozzles Do NOT touch or remove the copper contacts Black Tri-Color Remove the protective vinyl tape Warning Do NOT touch the print cartridge ink nozzles or copper contacts.

  • Page 38: Storing Print Cartridges

    Using and Caring for Your Print Cartridges Storing Print Cartridges To maintain excellent print quality from your print cartridges: • Keep all print cartridges in their sealed packages, at room temperature (60-78˚ F or 15.6-26.6˚ C), until you are ready to use them. •...

  • Page 39: Cleaning Print Cartridges

    Using and Caring for Your Print Cartridges Cleaning Print Cartridges When Do You Need to Clean? Clean the print cartridges if your printed page is missing lines or dots, or if it contains ink streaks. If You See Missing Lines or Dots... Clean the print cartridges from the HP DeskJet Utility window by...

  • Page 40

    Using and Caring for Your Print Cartridges Manually Cleaning the Print Cartridges and Print Cartridge Cradle In order to properly clean the print cartridges and cradle, you will need distilled or bottled water and cotton swabs or a similar lint-free absorbent material that will not stick to the cartridges.

  • Page 41

    Using and Caring for Your Print Cartridges Manually Cleaning the Print Cartridge Cradle Using clean, moistened swabs, wipe the underside of each wall of the cradle. Repeat until no ink residue is seen on a clean swab. Reinsert the print cartridges, then close the printer’s top cover.

  • Page 42: Damage Resulting From Refilling The Print Cartridges

    Using and Caring for Your Print Cartridges Damage Resulting from Refilling the Print Cartridges To get the best performance from your printer, Hewlett-Packard recommends using only genuine HP supplies for HP DeskJet printers, including genuine factory-filled HP print cartridges. Damage resulting from the modification or refilling of HP print cartridges is specifically excluded from the coverage of HP printer warranties.

  • Page 43: Troubleshooting Tips

    Getting Help When Things Go Wrong Troubleshooting Tips It’s frustrating when things go wrong, but the following pages contain tips that can help you determine what the problem is and how to fix it. Be sure cable connections are secure. Make sure that you are using the right cable for your operating system.

  • Page 44: Getting Help When Things Go Wrong

    Getting Help When Things Go Wrong The printer software won’t install, what’s wrong? continued What is the problem? Possible cause To solve the problem… The software did not install • There may be a conflict with Uninstall your printer software. Insert the correctly.

  • Page 45

    Getting Help When Things Go Wrong Why won’t it print? What is the problem? Possible cause To solve the problem… No page came Power may be off or there Make sure the power is on. out of the printer. may be a loose connection. Make sure that all cable connections are secure.

  • Page 46

    Getting Help When Things Go Wrong Why won’t it print? continued What is the problem? Possible cause To solve the problem… You may be out of ink. Lift the printer cover and check the Print Cartridge status icons to make sure you are A blank page came not out of ink.

  • Page 47

    Getting Help When Things Go Wrong Why won’t it print? continued What is the problem? Possible cause To solve the problem… The printer is really slow. Your computer may have less Check the amount of RAM and processor than the minimum system speed in your computer.

  • Page 48

    Getting Help When Things Go Wrong What do the flashing lights mean? What is the problem? Possible cause To solve the problem… Your printer may be receiving Be patient. The Power Light data. flashing. You may be out of paper. Insert paper.

  • Page 49

    Getting Help When Things Go Wrong Is there a problem with your printout? What is the problem? Possible cause To solve the problem… Paper may not be loaded Make sure the media is correctly oriented correctly. in the IN tray. Parts of the Make sure the paper guides fit snugly document are missing or...

  • Page 50

    Getting Help When Things Go Wrong Is there a problem with your printout? continued What is the problem? Possible cause To solve the problem… You may not be using the • Make sure that you are using media most appropriate media for intended for HP DeskJet printers.

  • Page 51

    Getting Help When Things Go Wrong Is there a problem with your printout? continued What is the problem? Possible cause To solve the problem… You may have forgotten to Make sure that you have removed the remove the vinyl tape from protective piece of vinyl tape on each of the Print quality is poor.

  • Page 52

    Getting Help When Things Go Wrong Is there a problem with your printout? continued What is the problem? Possible cause To solve the problem… You may not have inserted the Insert the photo media glossy side down. photo media correctly. Photos aren’t printing correctly.

  • Page 53: Hp Customer Care

    Getting Help When Things Go Wrong From HP Customer Care Online you can link to HP Customer Care User Forums HP Customer Care HP Customer Care Email. HP DeskJet printers set the standard for quality and HP Customer Care User Forums reliability, so you have made an excellent choice.

  • Page 54

    Getting Help When Things Go Wrong Printer Software Printer software (also referred to as a printer driver) HP Customer Care by Phone allows your printer to talk with your computer. HP Within 90 days from the time of your purchase, provides several options for getting printer software phone support is provided to you free of charge.

  • Page 55

    Getting Help When Things Go Wrong See the list below for your country’s HP Customer Portugal 351 (0) 1 318 00 65 Care Center phone number: Russia 7095 923 50 01 Singapore 65 272 5300 Africa/Middle East 41 22/780 41 11 Spain 34 (9) 02321 123 Argentina...

  • Page 56

    Getting Help When Things Go Wrong Extended Warranty Options If you would like to extend your printer coverage beyond the one year factory warranty, you have the following options: • Consult your reseller to get extended coverage. • If your reseller does not offer service contracts, please call HP directly and ask about our HP Service Agreements.

  • Page 57: Printer Supplies, Printer Quick Start Posters And User's Guide For Macintosh

    Supplies and Accessories Printer Supplies Printer Quick Start Posters and User’s Guide for For ordering information see page 52. Macintosh Part Name Part Number Most HP printer documentation is available Interface Cables for viewing and printing at http:// HP USB-Compliant Interface C6518A www.hp.com/support/home_products.

  • Page 58: Paper And Other Media

    Supplies and Accessories Paper and Other Media Availability of special media varies by country. Part Part Paper Type/Description Paper Type/Description Number Number HP Bright White Inkjet Paper HP Premium Inkjet Transparency Film C5977A C3832A A4 (210 x 297 mm), 200 sheets A4 (210 x 297 mm), 20 sheets C1825A C3835A...

  • Page 59: Ordering Information

    Hewlett-Packard (Canada) Ltd. • (52 5) 258-4600 Mexico: 5150 Spectrum Way Fax: (54 1) 258-4362 Mississauga, Ontario L4W 5G1 Hewlett-Packard de México, S.A. de C.V (416) 671-8383 Toronto: Prolongación Reforma #470 Colonia Lomas de Santa Fe, C.P. 01210 México, D.F.

  • Page 60: Supplies And Accessories

    Basicweg 10 Palo Alto, CA 94304, U.S.A. 3821 BR AMERSFOORT • 22735926 Norway: Fax: 22735611 Hewlett-Packard Norge A/S, Express Support Drammensveien 169-171 0212 Oslo • 1 6 31 14 81 Spain: Fax: 1 6 31 12 74 Hewlett-Packard Española S.A.

  • Page 61: Using A Usb Connection

    Setup Instructions Using a USB Connection You can connect your HP DeskJet 900 Series directly to your computer using a USB cable if your computer supports USB (Universal Serial Bus). Before you connect your printer to your computer, make sure your configuration meets these requirements: •...

  • Page 62

    Insert the print cartridges Press Power Button to turn on printer. Remove vinyl tape from print cartridges. Do NOT touch or remove copper strip on print cartridges. Open top cover, then insert print cartridges. Close top cover. Printer will print a calibration page. Tri-Color Black Do not remove...

  • Page 63

    Install the printer software Insert the HP Printer Software CD into your CD-ROM drive. Double-click the HP DeskJet 900 Series Installer icon. Follow the on-screen instructions to complete the installation. Your computer will restart when the installation is complete. After your computer restarts, the HP DeskJet Utility (Select Printer) dialog box opens.

  • Page 64: Specifications

    Specifications DeskJet 930C model no. C6427A I/O Interface DeskJet 932C model no. C6427B Centronics Parallel, IEEE 1284-Compliant with DeskJet 935C model no. C6427C 1284-B receptacle Universal Serial Bus Print Technology Drop-on-demand thermal inkjet printing Dimensions 440 mm wide x 196 mm high x 400 mm deep (tray down Black Text Print Speed with paper) or 250 mm deep (tray up) Draft:...

  • Page 65

    Media Weight Media Size Paper: Paper: U.S. Letter 60 to 90 g/sm (16 to 24 lb) U.S. Letter 216 x 279 mm (8.5 x 11 in.) Legal 75 to 90 g/sm (20 to 24 lb) Legal 216 x 356 mm (8.5 x 14 in.) Envelopes: 75 to 90 g/sm (20 to 24 lb)

  • Page 66: Minimum Printing Margins

    Minimum Printing Margins Banners, A4 (210 x 297 mm, 8.27 x 11.7 in) Left: 3.4 mm (0.134 in.) The printer cannot print outside a certain area of the page, Right: 3.4 mm (0.134 in.) so you must make sure the contents of your document fall Top: 0.0 mm (0.00 in.) within the printable area.

  • Page 67: Regulatory Notices

    Hewlett-Packard Company may cause harmful and on, the user is encouraged to try to correct the interference, and void your authority to operate this interference by one or more of the following measures: equipment.

  • Page 68: Limited Warranty Statement, Hp Year 2000 Warranty

    THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, A. Extent of Limited Warranty SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, Hewlett-Packard (HP) warrants to the end-user customer that WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER the HP products specified above will be free from defects in...

  • Page 69: Index

    Index ColorSync computer, controlling from accessories help connections customer electronic Customer Care – background printing HP Customer Care customer support banners information sources choosing paper for technical support ordering user forums default printer printing web sites delete a print job problems High Res Photo mode desktop printing...

  • Page 70

    installing print printer software at a specific time online support, web site problems Print button operating environment print cartridge status software ordering icons iron-on transfers parts and accessories Print Cartridge Status light ordering supplies print cartridges printing OUT tray – cleaning capacity damage from refilling...

  • Page 71

    drivers, see printer software problems resolution banner printing 2400 dpi Lights blank page came out of best maintenance printer color noise CD, not reading draft package contents normal paper trays flashing lights specifications parts help TrueType Text recommended cables ink streaks restart printing selecting default Resume button...

  • Page 72

    trays capacity envelope slot IN tray OUT tray OUT tray flap photo positions troubleshooting, see problems TrueType Text resolution two-sided printing updates for software urgent print requests USB connection User’s Guide, ordering Utility window warranty extensions statement web sites weight paper printer recommended media...

  • Page 73: Environmental Statement, Reduction And Elimination, Energy Consumption

    • communities where printers are manufactured, shipped, Spare Parts and Consumables are available for five and used. Hewlett-Packard has also developed processes years after production has stopped. • to minimize the negative impact of the disposal of the Product Take-back - To return this product and ink printer at the end of printing life.

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932c - deskjet color inkjet printer

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