Xerox 6030 User Manual page 143

Corrupted or unclear
messages after powering the
SCAN SYSTEM off then on.
SCAN SYSTEM control
The SCAN SYSTEM does
not scan when a document is
inserted.
The SCAN SYSTEM
measures the width of the
original incorrectly. The copy
is either wider than the
original or the copy is
clipped.
When the SCAN SYSTEM is
set to exit to the front, the
document is difficult to
remove from the SCAN
SYSTEM.
Document feed
The SCAN SYSTEM will not
accept a thin document (less
than .03 in (1 mm) thick).
The SCAN SYSTEM will not
accept a thick document.
The SCAN SYSTEM
measures the width of the
original incorrectly. The copy
is either wider than the
original or the copy is clipped
Xerox 6030/6050 Wide Format Copy System
Switch on the SCAN SYSTEM and wait
for the display to indicate P
Switch on the AccXES Print Server
then Printer.
Ensure the System was powered off
then on correctly:
Switch off the SCAN SYSTEM
Switch off the Printer/AccXES Print
Server
Switch on the SCAN SYSTEM and wait
for the display to indicate P
Switch on the AccXES Print Server
then Printer.
Press the Start key or enable
AUTOSCAN. See "SCAN SYSTEM
control" in the "Main Menu" section for
more information.
Clean the Platen Glass.
Open the Upper Document Transport..
Look for a row of 10 holes across the
Feed-in Shelf next to the Platen Glass.
If the holes are present, press the
Menu key and scroll to
CONFIGURATION>SCAN SYSTEM
CONTROL> MODE and check if mode
is set to PRODUCTIVITY. If it is,
ensure that the media series setting for
the PRODUCTIVIY matches the media
series being used in the Printer. If the
media seies matches, set the MODE to
AUTOWIDTH/AUTOCENTER and call
for service.
Raise the Thick Document Lever to
release the document. Be sure to
lower the Thick Document Lever before
making the next copy/scan.
Ensure that both the SCAN SYSTEM
and the Printer are powered up and
initialized. Ensure that the Thickness
Lever is adjusted correctly for the
document being scanned.
Ensure that both the SCAN SYSTEM
and the Printer are powered up and
initialized.
Refer to Cleaning the Platen Glass and
Document Drive Rolls. Wipe the
Document Feed Tray with anti-static
fluid.
See the second item above in SCAN
. Call for Service
Turn AUTOWIDTH off.
See "SCAN SYSTEM
Control" in the "Main
Menu" section for more
information.
Set the SCAN SYSTEM
to exit to the rear. See
"Scan System Control"
in the "Main Menu
section for more
information.
If the thin document has
a torn or dog-eared lead
edge, try feeding a
different edge first.
Set the Thick Document
Lever to its next higher
setting. Thick
documents may require
operator assistance.
Turn the AUTOWIDTH
off. See "Scan System
Control" in the "Main
Menu" section for more
information
Problem solving 141
Insert the
document in
a document
carrier.