Epson WorkForce Pro WP-4515 User Manual page 15

WP-4511/4515/4521/4525/4530/4531/4535/4540/4545/4590/4595
Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . 153
Cleaning the exterior of the printer. . . . . . . . . 153
Cleaning the interior of the printer. . . . . . . . . . 154
Transporting the Printer. . . . . . . . . . . . . . . . . . . 154
Checking and Installing Your Software. . . . . . . . . 155
Checking the software installed on your
computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Installing the software. . . . . . . . . . . . . . . . . . . 156
Uninstalling Your Software. . . . . . . . . . . . . . . . . 156
For Windows. . . . . . . . . . . . . . . . . . . . . . . . . 156
For Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . 158
Troubleshooting for Printing
Diagnosing the Problem. . . . . . . . . . . . . . . . . . . 159
Status monitor. . . . . . . . . . . . . . . . . . . . . . . . 159
Running a printer operation check. . . . . . . . . . 159
Checking Printer Status. . . . . . . . . . . . . . . . . . . . 160
For Windows. . . . . . . . . . . . . . . . . . . . . . . . . 160
For Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . 162
The Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . 164
Removing jammed paper from the rear unit. . . 165
Removing jammed paper from the front cover
and the output tray. . . . . . . . . . . . . . . . . . . . . 166
Removing jammed paper from the paper
cassette(s). . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Removing jammed paper from the Automatic
Document Feeder (ADF). . . . . . . . . . . . . . . . . 168
Preventing paper jams. . . . . . . . . . . . . . . . . . . 170
Reprinting after a paper jam (for Windows
only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Print Quality Problems. . . . . . . . . . . . . . . . . . . . 171
Horizontal banding. . . . . . . . . . . . . . . . . . . . . 172
Vertical banding or misalignment. . . . . . . . . . 172
Incorrect or missing colors. . . . . . . . . . . . . . . 173
Blurry or smeared print. . . . . . . . . . . . . . . . . . 173
Miscellaneous Printout Problems. . . . . . . . . . . . . 174
Incorrect or garbled characters. . . . . . . . . . . . . 174
Incorrect margins. . . . . . . . . . . . . . . . . . . . . . 174
Printout has a slight slant. . . . . . . . . . . . . . . . . 174
Inverted image. . . . . . . . . . . . . . . . . . . . . . . . 175
Blank pages print. . . . . . . . . . . . . . . . . . . . . . 175
Printed side is smeared or scuffed. . . . . . . . . . 175
Printing is too slow. . . . . . . . . . . . . . . . . . . . . 176
Paper Does Not Feed Correctly. . . . . . . . . . . . . . 176
Paper does not feed. . . . . . . . . . . . . . . . . . . . . 176
Multiple pages feed. . . . . . . . . . . . . . . . . . . . . 177
Paper is improperly loaded. . . . . . . . . . . . . . . 177
Paper is not ejected fully or is wrinkled. . . . . . . 177
User's Guide
Contents
The Printer Does Not Print. . . . . . . . . . . . . . . . . 178
The LCD screen or all lights are off. . . . . . . . . . 178
The LCD screen or lights came on and then
went out. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
The LCD screen or lights are on. . . . . . . . . . . . 178
An ink error is indicated after you replace the
cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Increasing the Print Speed (For Windows Only)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Other Problem. . . . . . . . . . . . . . . . . . . . . . . . . . 180
Printing plain papers quietly. . . . . . . . . . . . . . 180
Troubleshooting for Scanning
Problems Indicated by Messages on the LCD
Panel or Status Light. . . . . . . . . . . . . . . . . . . . . . 182
Problems When Starting a Scan. . . . . . . . . . . . . . 182
Using the Automatic Document Feeder (ADF)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Using the button. . . . . . . . . . . . . . . . . . . . . . . 183
Using scanning software other than Epson
Scan driver. . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Problems When Feeding Paper. . . . . . . . . . . . . . 184
The paper gets dirty. . . . . . . . . . . . . . . . . . . . . 184
Multiple sheets of paper are fed. . . . . . . . . . . . 184
The paper jams in the Automatic Document
Feeder (ADF) . . . . . . . . . . . . . . . . . . . . . . . . . 184
Problems With Scanning Time. . . . . . . . . . . . . . 184
Problems With Scanned Images. . . . . . . . . . . . . . 185
Scan quality is unsatisfactory. . . . . . . . . . . . . . 185
The scanning area or direction is
unsatisfactory. . . . . . . . . . . . . . . . . . . . . . . . . 186
Problems Remain After Trying All Solutions. . . . 187
Troubleshooting for Copying
You see banding (light lines) in your prints or
copies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Your print is blurry or smeared. . . . . . . . . . . . . . 188
Your print is faint or has gaps. . . . . . . . . . . . . . . 188
Your print is grainy. . . . . . . . . . . . . . . . . . . . . . . 189
You see incorrect or missing colors. . . . . . . . . . . 189
The image size or position is incorrect. . . . . . . . . 189
Troubleshooting for Faxing
Cannot send fax. . . . . . . . . . . . . . . . . . . . . . . . . 190
Cannot receive fax. . . . . . . . . . . . . . . . . . . . . . . . 190
Quality problems (sending). . . . . . . . . . . . . . . . . 190
Quality problems (receiving). . . . . . . . . . . . . . . . 191
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