Ending A Call; Transferring Calls; Performing An Attended Transfer - Cisco SPA501 User Manual

Using Basic Call Management Functions

Ending a Call

Ending a Call

Transferring Calls

STEP 1
STEP 2
Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide
To end a call, do one of the following:
• If you are using the handset, hang up.
• If you are using the speakerphone, press Speaker.
• If you are using a headset, either press Headset (wired) or replace the
handset (wireless).
You can perform types of transfers:
• Attended—Call the person to whom you are transferring the call and speak
to them before transferring the call.
• Blind—Transfer the call without speaking to the other party to whom you are
transferring the call.

Performing an Attended Transfer

To perform an attended transfer for all phones (except the Cisco SPA501G):
During an active call, press xfer. The call is placed on hold and a new line is
opened to dial the number.
Either:
• Enter the number to which you want to transfer the call, then press dial or
wait a few seconds.
• Press dir and either choose a number from the personal directory or (if
configured) select the Corporate Directory, then press dial.
3
31